Print & Mail Clerk

Lets do great things together!

About Moda
Founded in Oregon in 1955 Moda is proud to be a company of real people committed to quality. Today like then were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.

Position Summary

The Hybrid Clerk is an entry-level position operating high-speed digital toner and inkjet printers finishing and mail processing equipment and software interfaces to set up produce reproduce and report on jobs. They collaborate with team members to achieve the same goals. By adhering to department procedures they ensure all mailed communications shipped materials shuttle deliveries and customer pick-up orders are accurately addressed to the correct recipients. They also ensure that jobs are correctly set up produced delivered on time and meet the specifications of federal and state regulations USPS UPS company standards department policies and client requirements. This Position is FT work Onsite at our Milwaukie location.

Pay Range
$17.34- $19.41
hourly (depending on experience)
**Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page linked below to be considered for this position.

Dental Vision Pharmacy Life & Disability

Required Skills Experience & Education:

1. High School Diploma or equivalent
2. Valid drivers license with a good driving record if driving or delivery is required. Must be insurable under our corporate auto insurance policy.
3. Resourcefulness in learning new skills mastering new processes and improving existing ones.
4. Ability to thrive in a fast-paced high-volume production environment with frequent interruptions and shifting priorities. Capable of organizing multiple tasks and quickly transitioning between jobs.
5. Flexibility to work within established schedules including overtime early mornings late evenings weekends and holidays as needed.
6. Ability to move up to 50lbs and operate both manual and electric pallet jacks.

Primary Functions:

1. Quality and Performance Guarantees
   1. Collaborate with the department manager supervisors lead operators project managers and coordinators to ensure timely printing mailing shipping and delivery of documents.
   2. Meet all regulatory corporate departmental and client standards prioritizing accuracy and confidentiality to prevent the release of private information.
   3. Actively participate in and promote continual improvement initiatives.
2. Processing Orders
   1. Process print and mail orders using software and production tools.
   2. Receive print requests through the online storefront.
   3. Prioritize assignments based on supervisor or lead direction.
   4. Ensure completed orders are signed off filed and closed in the job management system.
3. Customer Service
   1. Respond to emails and answer calls.
   2. Follow up with customers as needed.
4. Organization and Work Area
   1. Maintain a clean organized and pleasant work environment.
   2. Clean equipment and work areas store unused supplies appropriately protect stock from environmental damage and reduce clutter.
5. Operate Digital Printing and Finishing Equipment
   1. Learn and operate high-speed production printers and finishing devices with increasing productivity.
   2. Produce quality prints with various finishing services including binding trimming folding and more.
6. Mail Processing Tasks and Equipment
   1. Proficiently operate at least one mail processing task or equipment type following quality control and standard operating procedures.
   2. Support tasks such as postage presort tabbing inserting metering and preparing jobs for delivery.
7. Troubleshooting and Maintenance of Equipment
   1. Perform simple troubleshooting for print and mail equipment issues.
   2. Maintain equipment according to specifications as assigned.
8. Restock Supplies
   1. Replace consumables and move stock to the production floor as needed.
   2. Ensure supplies are available for current production needs.
9. Data Collection and Reporting
   1. Log equipment performance track waste and monitor machines daily.
   2. Driving and Deliveries may be required
   3. Perform other duties as assigned by the lead operator supervisor or manager.

Working Conditions &Contact with Others

1. Constant standing sitting lifting bending and performing PC tasks in a noisy machine shop environment. Driving in various weather and traffic conditions. Sometimes required to work in excess of standard work week to meet business needs. May require swing shift night shift weekend or holiday work.
2. Internal and external customers coworkers subcontractors vendors and service technicians.

Together we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race religion color age sex sexual orientation national origin marital status disability veteran status or any other status protected by law. This is applicable to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absences compensation and training.

For more information regarding accommodations please direct your questions to Kristy Nehler & Danielle Baker via email.