Principal UX Designer

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

• Lead the strategy and execution of user experience design for global enterprise solutions focused on distributed energy management demonstrating accountability and ownership of outcomes.
• Conduct synthesize and communicate user research insights to deepen understanding of diverse utility personas and inform customer-centric design decisions.
• Design end-to-end user experiencesfrom low-fidelity concepts to high-fidelity prototypesusing tools such as Figma ensuring consistency through scalable and reusable component libraries.
• Collaborate closely with product management engineering and cross-functional teams to align UX solutions with business priorities and agile delivery practices.
• Champion inclusive accessible and equitable design by embedding accessibility standards and best practices across all deliverables.
• Advocate for continuous improvement by iterating on existing experiences to enhance usability efficiency and customer satisfaction.
• Facilitate clear collaborative and efficient design handoffs with stakeholders and development partners.
• Contribute to and evolve design systems and patterns using atomic design principles while exploring innovative applications of AI-enabled design tools.
• Apply systems thinking creativity and empathy to solve complex design challenges in a rapidly changing and agile environment.
• Mentor and guide other designers and researchers fostering a collaborative authentic and growth-oriented design culture.
  

• 10 years of experience in UX design and research ideally within enterprise SaaS or technology platforms demonstrating innovative and customer-centric impact.
• Proven ability to lead UX initiatives across large-scale cross-functional programs with accountability for design outcomes.
• Expertise in user research methodologies and the ability to translate insights into actionable high-quality design solutions.
• Advanced proficiency in Figma including design systems component libraries and familiarity with AI-enabled design workflows and integrations.
• Strong communication storytelling and collaboration skills with the ability to influence stakeholders across all levels of the organization.
• Experience working in agile environments adapting quickly to evolving priorities constraints and team velocity.
• Demonstrated commitment to inclusive design collaboration and continuous improvement within a centralized or distributed design team.
  

• Experience within the Utilities or Energy sector including smart grid technologies IoT DERMS DERs or distribution grid systems.
• Familiarity with accessibility standards (e.g. WCAG) and inclusive design practices that support diverse user needs.
• Background in systems thinking service design or solution architecture for complex enterprise platforms.
• Experience mentoring coaching or supporting the development of designers and researchers.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!

The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .

Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: