Principal Upgrades Project Manager
Boston, MA - USA
Job Summary
Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.
Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Principal Upgrades Program Manager - Windchill
Reports to: Solution Center Senior Director
Location: Remote - USA
In this role within the PTC SaaS Upgrade and Transition Team you will own and support the delivery of multiple Projects/Programs across Operations upgrades and transition functions within the Software Operations and Support organization to help drive PTCs SaaS transformation at scale. The candidate will be accountable for portfolio-level execution ensuring predictable delivery customer success cost management internal stakeholder alignment and alignment to business priorities. Your work will drive transformation of our business towards a more SaaS-friendly ecosystem.
Your teams will consist of Architects Engineers Support personnel and PTC Leaders at varying levels working on operational activities of various complexity and scope. You will also work closely with the extended Customer Success organization R&D Cloud organization and Technical Support to ensure proper scope resource pools and dependencies are being defined and developed properly.
Day-To-Day Responsibilities:
- Lead and manage multiple projects to ensure the realization of value quality and on-time delivery of defined scope
- Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
- Communicate project status regularly to various stakeholders
- Perform risk management to mitigate potential risks
- Develop and manage detailed project plans to monitor and track progress
- Perform cost analysis and establishing cost optimization projects
- Drive and track maintenance coordination activities
- Drive and track customer execution activities
- Drive the continuing evolution of existing processes and tools
- Drive the ISO certification as well as internal and external audits
- Managing changes to project scope schedule and costs using appropriate verification techniques and change management processes
Requirements:
- Proven experience managing large complex programs
- Proven project management experience of SaaS Implementations
- Strong leadership escalation management and problem solving skills across cross-functional and distributed teams
- Excellent communication skills (written and verbal)
- Strong working knowledge of project management software tools and methodologies
- Bachelors degree and 5 years of Project Management experience
- Ability to operate independently with high visibility and accountability
- U.S. Citizen - This position requires eligibility under U.S. Government export control regulations and federal customer requirements; therefore applicants must be U.S. citizens
Preferred:
- Experience with Windchill PLM upgrades or implementations
- Experience with SaaS transformation programs
- PMP or equivalent certification
- Experience in Enterprise software industry
Skills and knowledge:
- Leadership
- Planning
- Developing and Tracking Budgets
- Working knowledge of the Microsoft Office Suite
- Solid organizational and analytical skills
- Risk Management
- Detail oriented
Why PTC
When looking for a new job we know you are looking for something that aligns with your values passions dreams and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what its like to work at PTC at #lifeatPTC.
PTC carefully considers a wide varietyof factors when determining compensation. The anticipated annual salary range for this position is between $120000 - 150000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidates skills qualifications experience and location. Additionally candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical dental and vision insurance paid time off and sick leave tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage and if you are an office-assigned employee a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.
For more informationaboutPTCs comprehensive benefits pleasevisitourCareers Page.
PTC recruits on a rolling basis. Candidates are considered as they apply until the opportunity is filled.
Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us
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About Company
PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.