Principal Transformation Strategist, AI Engineering

AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and committed support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud.

AWS AI Engineering team works with customers to build and use AI agents to transform how work gets done. You will work with AWS customers to design and productionize agentic systems using services like Amazon Bedrock and AgentCore contribute to open-source AI accelerators and help customers adopt AI-native software development practices.

The role splits roughly 50/50 between direct customer executive engagements and building leverage through reusable assets open source and thought customer work you will partner with leadership of software development teams to leverage AI coding tools like Kiro Claude Code on Bedrock and Codex on Bedrock. Youll work hands-on to unblock adoption and ensure solutions are secure reliable and your building time you will create reference implementations contribute to open-source projects and develop content that enables the broader community. You will work closely with AWS service teams to close the loop between what customers need and what AWS builds.

This is a global role within the Solutions Architect organization. You will maintain deep relationships with AI service teams and collaborate with specialists across regions to stay current on capabilities and influence roadmaps.

Position requires about 30% Travel

Key job responsibilities
- Own strategic AI-focused customer engagements from kick-off through delivery applying Working Backwards methodology to define solution requirements success criteria and scope
- Facilitate AI Engineering solution design and agentic architecture patterns adoption of AI-driven development tools & methods to accelerate delivery
- Partner with Global Sales and Solutions Architecture teams to identify and qualify Generative AI and Agentic AI opportunities
- Build and maintain relationships with customer executives and AWS leadership through structured communications operational reviews and clear reporting on AI outcomes and business impact
- Establish engagement metrics track delivery velocity and contribute to program-level KPIs that measure success
- Develop and implement processes that improve team efficiency prototype delivery speed and knowledge sharing across AWS
- Proactively identify risks specific to AI implementations and develop mitigation strategies to ensure successful outcomes
- Apply product thinking to ensure AI prototypes are designed with responsible AI practices production readiness and long-term customer value

About the team
AI Engineering is a global team within the Solutions Architect organization focused on helping customers build and use AI agents. We operate at the frontier of AI bridging foundation models and production systems through direct customer engagements open-source accelerators and close collaboration with AWS service teams. We split time between hands-on customer work and creating assets that scale. The role combines engineering advisory work and product influence. We maintain high standards while operating with speed and we stay grounded in customer outcomes. Built for tinkerers who ship production code and thrive in ambiguity.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 10 years of senior customer facing role experience
- 15 years of leading complex large-scale IT technical or engineering programs experience
- Bachelors degree in Science Technology Engineering Math or a related field
- Experience in a senior customer-facing role
- Experience in leading complex large-scale IT technical or engineering programs
- Experience working with current technologies (especially cloud)

- PMP/SCRUM/Agile certification or are you SAFe certified
- Knowledge of key technology and market trends
- Knowledge of the software development/engineering lifecycle from conception to delivery
- Experience implementing AWS/cloud services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 210200.00 - 284300.00 USD annually
USA NY New York - 201000.00 - 272000.00 USD annually
USA WA Seattle - 182800.00 - 247300.00 USD annually