Principal Technical Program Manager, Fulfillment East Coast Remote

Cimpress businesses and their in-house/third-party vendors (fulfillers) manufacture customized products that help our end-customers make an fulfilling the demand for such customized products we are not only faced with the fulfillment problems like any other ecommerce company but also have the challenge of manufacturing and delivering products unique to each customers needs on time and at the lowest possible cost.

We are seeking a Principal Technical Program Manager to take the helm in our Fulfillment this role you will be responsible for orchestrating highly complex high spotlight initiatives that span Cimpress. You will not only drive strategy and execution framework across multiple massive fulfillment programs but you will also lead mentor and grow a small high-performing team of technical program/project managers.

• Lead and Manage a small but high-impact team: Directly manage and mentor a small team of program and project managers. You will operate as a leader of leaders establishing best practices ensuring strategic alignment and elevating the delivery capabilities of your entire team.
• Domain-Level Scope Ownership: Drive the execution strategy for multiple highly complex programs within Fulfillment. You will oversee the translation of executive fulfillment strategies into highly structured technically sound execution roadmaps.
• Cross-Functional Stakeholder Alignment: Operate at the highest levels of the organization bridging the gap between Global Fulfillment Executives Plant Operations and Core Engineering. You will manage complex ambiguous stakeholder environments and build consensus on system-wide technical rollouts.
• Drive Clarity in our Domain: Ensure our organization is clear on our current and upcoming investments latest status blockers and what success means.
• Accountability for System-Level Outcomes: You will design feedback loops and governance models to ensure that our technical initiatives drive tangible business outcomes. That means defining success and ensuring accountability
  to accomplish those goals.
  
  
  

At Cimpress we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience we strongly encourage you to applyeven if you feel that you dont meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• Experience: 8 years of Program Management experience with a proven track record of managing complex systems in fulfillment supply chain logistics or large-scale e-commerce manufacturing environments.
• Comfortable in the Gray: Proven ability to navigate highly ambiguous domain-level initiatives. You are a master at balancing many inputs factors and feedback and guiding those around you to find clarity and make great decisions
• Communication & Influence: Elite written and verbal communication skills. You can distill product strategy technical architectures and fulfillment constraints into clear high-impact business narratives for executive leadership.
• People Leadership: 2 years of direct people management experience with a passion for coaching and professional development of program/project managers.
• Balance a Bias for Action with being a guardian of our Product: We are building the next great Fulfillment product to serve a variety of businesses in Cimpress. Most projects we run are through the deployment of our Product. We want to execute quickly on projects but not in a way that detracts from building a high integrity quality software system
  
  
  

We encourage our engineers to think like owners to continue to act small as we grow. Every team defines their own roadmaps and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture with team members in over 15 countries and 30 US states offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.

Led by founder and CEO Robert Keane Cimpress invests in and helps build customer-focused entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge best-in-world software that our mass customization businesses use to create personalized physical (and digital) products for over 17 million global customers. Our businesses can choose the solutions that work for them or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products reach customers and track orders. And this kind of innovation keeps customers coming back.

Cimpress exists to help our customers live their dreams. Each dream is unique and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative inclusive and innovative. We strive to role model and live an inclusive culture of fairness respect and belonging for all. And we work together to empower each other creating a space in which each of us can spark our next great idea.

Cimpress Technology a Cimpress company is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color sex national or ethnic origin nationality age religion citizenship disability medical condition sexual orientation gender identity gender presentation legal or preferred name marital status pregnancy family structure veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and in fact in many cases we strive to do more than the law requires.

Compensation:

US Target Hiring Range :$133000.00 - $225000.00 Per Year

Cimpress/Vista is committed to transparent and competitive alignment with our compensation philosophy
the target hiring range is based on total cash compensation across our multiple U.S. pay zones. The actual salary offered will depend on factors such as location education training and experience. Cimpress/Vista offers a comprehensive benefits package including health wealth and wellness programs as well as long-term equity incentives subject to eligibility.

Due to current US government policy changes we are currently not sponsoring new H-1B petitions subject to the $100000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.

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