Principal Reliability Operations Lead — Data Center Operations

Fluidstack


Job Location:

New York City, NY - USA

Yearly Salary: USD 202000 - 258000
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

About Fluidstack

We exist to make humanity more free. For most of human history you farmed or you starved. Technology gave people more time for the things they wanted to do instead of things they had to do. Powerful AI will be the biggest lever for human choice weve ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who dont share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it.

Were singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else rethinking every layer of the stack. We acquire power design and build data centers and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI.


We hire people who care deeply about this problem space. If that is you please apply!

How We Operate

  • Extreme ownership. Full autonomy. Own things end to end often taking on scope outside your core role without being asked to get things done.

  • Velocity. We drive everything forward as fast as possible.

  • First principles. Challenge every assumption. Zero analogy thinking no egos the best idea wins.

  • Love of the game. The frontier of AI is the most interesting problem of our time. We put in long hours at high intensity to push the frontier forward.

The Data Center Operations Team

Examples of key problems the team is working on

  • Operate at the scale of a nation not a building. Accelerating toward 10s to 100s of GWs by the end of the decade more than the entire electricity consumption of many countries. You wont just run a data center; youll run infrastructure the size of a G7.

  • Fly the plane while its being built. Running flawless operations inside a live construction zone adapting in real time and turning the pace of build-out into our advantage. You will redefine operational excellence.

  • Write the playbook dont inherit it. Most operators step into someone elses system. Here you build one leaving your fingerprints on how the whole company runs. As we scale 100x youll set the standards shape the operating model and grow the team by the thousands.

Role Scope

  • Take the on-call escalation when a site hits trouble and triage it virtually using real knowledge of the team and the systems to decide what to escalate when and how to keep the field crew focused without burying them.

  • Get on a plane when it matters: travel site to site (50%) to work live incidents and post-incident reviews on the floor and bring the practices that worked elsewhere with you.

  • Own root cause analysis on significant events through to closure and track corrective actions to done killing the underlying class of failure rather than the one instance in front of you.

  • Read the patterns across the fleets incidents and RCAs push the few highest-value learnings through to closure and stay honest about whats achievable and what to drop instead of boiling the ocean.

  • Carry learnings and practices from one campus to the next so a fix at one site becomes the standard everywhere before the failure repeats.

  • Write the operational Assessment standard and audit each campus against it feeding what you find straight back into the corrective-action loop.

  • Travel 50 to 75% across the fleet. The work is in the field not at a desk.

What Were Looking For

The below is a starting point. We always make space for exceptional people so if you dont fit this role exactly tell us where you would.

  • Youve run a live critical operation and led a team of operators and you carry the deep earned judgment that comes from owning the floor when it counts.

  • Youve been the person a site calls when something breaks triaged the problem over the phone and known exactly when to escalate and when to let the field team work it.

  • Youve authored root cause analyses on significant events and tracked corrective actions to closure and you can show the difference between an RCA that closed a ticket and one that killed a class of failure.

  • Youve sat with a pile of RCA actions and cut it to the few that matter because you know an operation that commits to everything finishes nothing.

  • Youve traveled site to site walked the floor and left each operation better than you found it carrying the practices that worked from one into the next.

  • Youve written the standard not just followed it audited real sites against it without flinching from what you found and can hold one bar across domains you dont all live in.

  • Building an assessment audit qualification or training program from scratch.

  • Bonus: Hyperscale or large colocation at hundreds of MW. Direct exposure to Hardware or

    Network operations not only Facilities or equivalent incident tooling plus DCIM.

Salary & Benefits

  • Competitive total compensation package (salary equity).

  • Retirement or pension plan in line with local norms.

  • Health dental and vision insurance.

  • Generous PTO policy in line with local norms.

    Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email please email with your resume/CV the role youve applied for and the date you submitted your application-- someone from our recruiting team will be in touch.


Required Experience:

Manager

About FluidstackWe exist to make humanity more free. For most of human history you farmed or you starved. Technology gave people more time for the things they wanted to do instead of things they had to do. Powerful AI will be the biggest lever for human choice weve ever built - but only if models ar...