Principal Product Manager Technical, External Services, Artificial General Intelligence (AGI) AI Services

The AGI organization is building the most advanced AI capabilities in the world. Were looking for a Principal PMT-ES to own the strategy and delivery of externally-launched AI services that bring state-of-the-art models and capabilities directly to AWS customers.

Youll define what these services look like how customers adopt them and how they scale. This is a high-ambiguity high-ownership role youll work across science engineering and GTM to turn research into production AWS services with public availability pricing and customer growth.


Key job responsibilities
Own product strategy roadmap and business outcomes for customer-facing AI service(s) within the AGI organization
Work backwards from customer needs to define how SOTA AI capabilities become generally-available AWS services
Drive the full product lifecycle from concept through public launch through growth including pricing packaging and adoption strategy
Partner with science and engineering teams to make the right capability and timeline tradeoffs
Engage directly with customers and field teams to shape the roadmap and validate product-market fit
Own the P&L business metrics and operational health of your service(s)
Represent the product to AWS leadership with crisp written narratives (PRFAQs pricing docs strategy docs business reviews)


About the team
AGI AI Services takes models built within Amazons AGI organization and turns them into production AWS services that customers rely on every day. We own the full stack from service definition to GA launch through long-term growth pricing availability operational excellence and customer adoption. Our portfolio spans speech language information vision and multimodal AI capabilities serving hundreds of thousands of AWS customers.
This is a team where product managers work shoulder-to-shoulder with scientists and engineers. Youll be close to the research understanding whats newly possible and close to customers understanding what actually matters. The pace is high the ambiguity is real and the opportunity to shape how the world uses AI is immediate.


- 7 years of working as a Technical Product Manager experience
- 5 years of technical (software development network development IT other related) experience
- Experience delivering large-scale SaaS PaaS or LaaS products where you are responsible for the full product lifecycle from concept through GTM (go to market)

- Experience developing deploying and managing AI products at scale
- Experience with training and deploying machine learning systems to solve large-scale optimizations or experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience communicating complex business concepts in verbal and written form
- Knowledge of AWS services market segments customer base and industry verticals
- Track record of launching and scaling 0-to-1 products in ambiguous fast-moving domains
- Experience working directly with applied science and research teams translating customer requirements into model capabilities and translating model advances into product features

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Santa Barbara - 181100.00 - 245000.00 USD annually
USA CA Sunnyvale - 208300.00 - 281800.00 USD annually
USA WA Seattle - 181100.00 - 245000.00 USD annually