Principal, Pre-Order, Fulfillment & Service
Beaverton, OR - USA
Job Summary
Who Youll Work With
You will operate at the intersection of Supply Chain Marketplace and Consumer Experiencepartnering closely with Global and Geo Operations Logistics Technology Marketplace Consumer Services and external fulfillment and transportation partners.
This role sits at the core of Nikes ability to deliver on the Pre-Order promiseensuring product moves seamlessly from factory to final consumer resolution at speed and with precision.
Who We Are Looking For
Were looking for a leader who thrives in complex global environments and is energized by building new operating models. This individual understands end-to-end product flow and is motivated to redefine how Nike fulfills demand in a Pre-Order demand-led future.
The ideal candidate:
- Thinks in systemsconnecting factory operations transportation fulfillment and consumer experience into one seamless journey
- Brings deep expertise in global logistics fulfillment and supply chain execution
- Operates with an ownership mindsetdriving outcomes from production through final delivery and resolution
- Is highly collaborative influencing across internal teams and external partners without direct authority
- Communicates with clarity and urgencytranslating operational complexity into actionable decisions
- Has a constant bias toward innovationchallenging legacy processes and asking what must be true to go faster and serve better
What Youll Work On
- Execute the Pre-Order fulfillment strategy end-to-end ensuring product moves from factory to global consumers with speed and reliability
- Develop and scale global logistics and fulfillment partnerships including warehouses transportation providers and 3PLs
- Lead cross-functional alignment across Supply Chain Technology Vendors and Consumer Services to ensure a premium end-to-end consumer experience
- Stand up and scale innovative fulfillment programs that reduce total cost while improving speed and margin delivery
- Partner with Global and Geo Tech teams to embed Pre-Order capabilities into Nike systems
- Serve as a cross-functional ambassadoreducating teams on Pre-Order fulfillment models value proposition and consumer impact
- Continuously push the boundaries of consumer responsivenessoptimizing speed volume readiness and global delivery capabilities
- Own and drive end-to-end execution accountability including exceptions returns and final consumer resolution
- Push the boundaries of consumer responsivenessdriving innovation across speed volume readiness and access
- Champion a shift from traditional supply-led models to consumer-driven demand-informed execution
What You Bring
- At least 8 years of experience in supply chain logistics fulfillment or global operations
- Bachelors degree in Business Logistics or a related field; will accept any suitable combination of education experience and training
- Proven experience leading end-to-end supply chain execution across global markets
- Strong understanding of logistics networks transportation and fulfillment models
- Experience working with external partners (3PLs carriers vendors) at scale
- Ability to translate operational complexity into clear executable strategies
- Demonstrated ability to influence senior stakeholders and drive alignment without direct authority
- Experience operating in fast-paced ambiguous environments with a bias toward action
- Passion for delivering premium consumer experiences through operational excellence
Impact
This role defines how Nike delivers on the Pre-Order promiseensuring every order placed is fulfilled with speed precision and trust. By building a globally scalable fulfillment engine this leader will transform Pre-Order into a seamless reliable consumer experience and a durable competitive advantage.
Position Location & Schedule
This position is based at our incredibly beautiful worldwide campus headquarters location in Beaverton Oregon. Youll work a 4/1 hybrid schedule - Mondays - Thursdays are in the office and its optional if youd like to work Fridays from the Nike campus office or your home office.
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.