Principal Partner Solutions Engineer, SAARC (Based in Bangalore)
San Francisco, CA - USA
Job Summary
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.
- Bengaluru India
- India
The Principal Partner Solution Engineer (PSE) is a high-impact strategic technical sales leader responsible for end-to-end technical lifecycle and enablement of the assigned partners managing both pre-sales and post-sales engineering this role you will act as the single technical point of contact as the trusted advisory for your assigned partners driving technical validation during the sales cycle architecting their delivery readiness and ensuring ongoing Partner Success.
The role focuses heavily on driving value-based solution selling to accelerate the adoption of Cloudflare platform with focus on One (SASE/SSE) and AI Infrastructure (Workers AI / AI Gateway). By cultivating deeply technical champions within the partner organization aligning architectures to tangible business outcomes optimizing post-sales delivery and building joint managed services offering you will directly expand and influence the pipeline to maximize Partner-Influenced Opportunity (PIO) revenue.
- Technical Alignment Discovery & Enablement: Own the technical relationship with Partners to align on building joint Go-To-Market (GTM) strategies. Align build and accelerate partner technical capabilities enabling them to lead deep technical discovery and architectural design to independently sell scalable solutions leveraging the Cloudflare Platform with a strong focus on AI and Cloudflare One (CF1).
- Technical Account Plan Ownership: Own and drive the end-to-end Technical Account Plan (TAP) for assigned strategic partners. Act as the primary architect mapping partner business goals to technical execution milestones ensuring continuous alignment on CF1 and AI adoption targets.
- Building Technical Champions: Identify enable and cultivate key technical advocates and Champions within the partner organization to scale Cloudflare expertise independently generate Partner-Influenced Opportunities (PIO) and empower them to deliver high-value professional services around Zero Trust and AI application security.
- Driving PIO via Next-Gen Architectures: Collaborate with sales teams to proactively source qualify and expand PIO through strategic architectural alignment focusing on migrating legacy network architectures to CF1 and integrating secure AI solutions.
- Deal Support & Qualification: Enable partners technical validation proof-of-concept (PoC) demo pipeline generation and pipeline acceleration capabilities. Identify joint pursuit accounts facilitate strategic technical account planning and deliver cutting-edge solution architecture sessions for Named Partners
- ASD Partner Journey Ownership: Own the ASD partner journey to ensure partners possess the advanced capabilities required to deploy manage and support the Cloudflare platform and AI application workloads seamlessly.
- Joint Services Offering Acceleration with strong focus on CF1 and A1: Build and co-develop joint services catalogues with key partners accelerating the creation and launch of their own Cloudflare-focused services offerings managed CF1 SASE practices and AI security assessments.
- Service Monetization & Performance Metrics: Enable partners to embed CF1 and Workers AI capabilities into their own managed security portfolios to shorten time-to-market protect client AI pipelines and maximize profitability. Develop manage and track key performance indicators (KPIs) to measure and improve the effectiveness of these partner service deliveries
- Technical Account Management & Architectural Health: Act as the escalated technical point of contact to ensure long-term architectural health utilizing telemetry and proactive design to move the partner relationship from reactive to strategics for Cloudflare.
- Leverage Autonomous AI Tools: Champion the use of Cloudflare OS and AI tools (Agent PAT and Agent Echo) to automate standard repeatable technical tasks optimizing operational efficiency and freeing up bandwidth for high-touch strategic partner engagements.
- AI & CF1 Product Enhancement Feedback Loop: Engage partner champions in the Partner Technical Advisory Council (PTAC) to give them early access to beta software capture raw product feedback and drive joint co-innovation on CF1 features and emerging AI products.
- Cross-Functional Enablement: Participate in continuous cross-training programs to maintain peak proficiency in both pre-sales scoping and post-sales service deployment across the entire Cloudflare One and AI ecosystem.
- 8 years of technical partner-facing experience (e.g. Systems Engineer Solutions Architect or Technical Account Manager) in cybersecurity cloud infrastructure or networking.
- Strong technical depth in Cloudflare One (CF1) or equivalent SASE/SSE architectures Zero Trust DNS and application security alongside hands-on familiarity with AI deployment AI Gateway LLM orchestration frameworks or vector databases.
- Proven track record of developing technical talent or building champion programs within partner organizations specifically driving adoption of complex cloud networks and AI technologies.
- Enterprise Architecture & Project Management: Deep understanding of enterprise IT multi-cloud and hybrid cloud environment while managing complex projects with multiple stakeholders
- Demonstrated ability to manage the technical lifecycle of a deal from initial pre-sales discovery and CF1/AI PIO generation through post-sale service delivery.
- Strong communication skills with a track record of presenting complex CF1 architectures and AI-driven use cases to partner leadership and technical teams alike.
- Bachelors degree in Computer Science Engineering or equivalent practical experience.
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
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Required Experience:
Staff IC
About Company
Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.