Principal Partner Program Manager Datadog Partner Network Solution Provider Program

Were looking for an experienced Principal Partner Program Manager to own the Datadog Partner Networks solution provider program end to end across Datadogs Channels & Alliances organization.

In this role youll be the program owner for Datadogs solution provider (reseller) partner program setting program strategy structure tiering and requirements and driving the partner lifecycle from recruitment and onboarding through enablement and ongoing performance management. Youll also serve as the subject matter expert for partner pricing helping shape how Datadog structures operationalizes and scales partner pricing across its ecosystem and acting as the primary liaison between Channels & Alliances and Deal Desk on partner-specific pricing requirements and commercial frameworks.

Youll support both internal teams and external partners by providing guidance on program benefits pricing models deal structures incentives and commercial programs. Youll own enablement for the solution provider program more broadly including pricing enablement developing training content and onboarding programs that help Partner Sales Managers and partners confidently navigate the program and Datadogs evolving pricing landscape.

This is a highly cross-functional role that requires deep experience building and running reseller-focused partner programs along with experience in partner commercial models and SaaS pricing and the ability to translate program and pricing strategy into scalable processes tools and training.

At Datadog we place value in our office culturethe relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Own the Datadog Partner Network solution provider program

• Own the strategy structure and roadmap for the Datadog Partner Networks solution provider (reseller) program
• Define and manage program tiers requirements and benefits for solution provider partners
• Drive the end-to-end partner lifecycle recruitment onboarding activation and ongoing performance management for solution provider partners
• Serve as the Channels & Alliances subject matter expert for partner pricing commercial frameworks and deal strategy
• Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing discounting incentives and program requirements
• Advise Partner Sales Managers (PSMs) and partners on program benefits pricing models deal structures and commercial considerations
• Support partner-facing conversations and help partners understand the solution provider program and Datadogs consumption-based pricing model
• Partner with Deal Desk Finance Operations Legal and Leadership teams to evaluate and operationalize new program elements partner pricing models incentives and commercial programs
• Ensure solution provider program requirements including partner-specific pricing are reflected in company-wide processes policies systems and tools
• Develop scalable documentation playbooks FAQs and resources that improve program and pricing consistency across the partner organization
• Create and deliver onboarding and ongoing enablement programs for Partner Sales Managers and partners related to the solution provider program pricing deal strategy and commercial programs

• 8-10 years of experience building and scaling partner programs with deep expertise in reseller or solution provider-focused programs within a SaaS or technology company
• Proven experience owning the full partner program lifecycle including design recruitment onboarding enablement and performance management
• Experience with partner commercial models including pricing incentives rebates discounts and other program constructs
• Direct experience working with Deal Desk or similar functions to support partner pricing discounting frameworks approvals and complex deal structures
• Strong understanding of SaaS pricing models including experience supporting consumption-based or usage-based businesses
• Experience serving as a trusted advisor on program and commercial strategy for partner-facing teams
• Demonstrated ability to translate program and pricing strategy into scalable processes tools and enablement programs
• Excellent communication presentation and stakeholder management skills

• Experience owning or contributing to partner program platforms pricing calculators quoting systems CPQ tools or commercial operations platforms
• Experience building and delivering partner or pricing enablement programs at scale
• Experience supporting global partner organizations and regional sales teams
• Quantitative background in business economics finance mathematics analytics engineering or a related discipline
• Background in SaaS and/or consumption-based software platforms

This role reports to the Manager Global Partner Programs Channels & Alliances.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.