Principal Network Engineer (Voice & Unified Communications)
Job Location:
Hopkins, MN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things learn new skills and discover what you excel atall from Day One.
U.S. Bank is seeking a Principal Voice Network Engineer to help design modernize and support enterprise voice and unified communications platforms across a large-scale highly available environment.
This role is ideal for a senior Voice Network Engineer with deep expertise in SIP VoIP Cisco Collaboration and enterprise telephony solutions. Youll play a key role in driving voice modernization initiatives improving platform resiliency and supporting critical communications services across the enterprise.
- Design implement and support enterprise voice network solutions utilizing SIP technologies across complex distributed environments.
- Engineer and maintain Oracle voice platforms ensuring high availability reliability scalability and operational excellence.
- Configure administer and optimize Cisco Unified Communications and Microsoft Teams Voice platforms including call routing dial plans and voice policies.
- Troubleshoot and resolve complex voice network and unified communications issues performing root cause analysis and implementing preventive measures.
- Develop and enhance voice infrastructure architectures that support business continuity disaster recovery and resilient communications services.
- Partner with network security infrastructure and application teams to integrate voice solutions into enterprise technology ecosystems.
- Implement and maintain voice network and application security controls ensuring compliance with organizational security standards and regulatory requirements.
- Lead technology upgrades migrations and modernization initiatives for voice and communications platforms while minimizing operational risk and service disruptions.
- Associates degree or equivalent work experience.
- At least seven years of experience managing and delivering network services within a complex technology environment.
- Strong expertise in Session Initiation Protocol (SIP) including call flows signaling session border controllers (SBCs) and troubleshooting.
- Hands-on experience with Oracle voice solutions administration configuration and platform lifecycle management.
- Deep knowledge of Cisco Voice technologies including CUCM Unity Connection Expressway and related collaboration solutions.
- Experience deploying and supporting Microsoft Teams Voice Direct Routing Operator Connect and enterprise telephony integrations.
- Strong understanding of voice networking concepts including QoS routing switching VLANs WAN/LAN architectures and VoIP design principles.
- Expertise in voice security and application security including SBCs encryption authentication threat mitigation and secure communications architecture.
- Proven ability to diagnose and resolve complex cross-functional issues involving voice infrastructure network services and integrated applications.
- Experience with automation monitoring and performance management tools supporting enterprise communications and network environments.
- Work on enterprise-scale voice and communications platforms.
- Lead modernization initiatives involving Cisco Microsoft SIP and VoIP technologies.
- Influence technical strategy and architecture decisions.
- Solve complex engineering challenges in a highly collaborative environment.
This role requires working from a U.S. Bank location three (3) or more days per week.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119765.00 - $140900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Staff IC
About Company
Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.
