Principal Information Systems Engineer

Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action and action intofinancial progress. That means offering focused products a frictionless mobile-first experience and clear terms with no gotchas. Respect and fairness is part of our DNA and that ideal shapes how we work how we treat each other and how we invest in our employees and our community. Join us in using data bold thinking and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Happen Bank is looking for a Principal Information Systems Engineer to own the strategy architecture and technical direction for our Windows and Mac end user computing environment. Youll serve as the senior technical authority for device management security automation and endpoint modernization while acting as the escalation point for the most complex and high-impact issues.

In this role youll shape how Happen manages and secures devices at scale modernize tooling and processes and design automation that improves reliability and reduces repetitive work. Youll also mentor teammates and partner with vendors and onshore/offshore resources to ensure solutions are scalable secure and aligned with business needs.

• Serve as the top escalation point for Windows and Mac issues Helpdesk cant resolve diagnosing and closing out the most complex high-visibility problems while simultaneously solving the why does this keep happening and how do I engineer this to not happen again
• Administer SCCM Intune and JAMF building and deploying application packages and OS images to laptops and desktops across the globe
• Shape the systems and strategy behind secure efficient cost-effective client management including how we evaluate test and roll out new Windows and Mac OS versions
• Build automation scripting in Bash Python and PowerShell to eliminate repetitive work using AI tools to speed up scripting testing and troubleshooting where it genuinely helps
• Lead technical resources across projects coordinating with teammates in the US and with vendors and onshore/offshore partners to keep delivery on track
• Review designs and solutions from junior team members for technical accuracy and coach and mentor them as they grow
• Evaluate and certify security updates patches and service packs before they roll out to Mac and PC clients balancing speed with risk
• Develop integrations with new technologies including systems that carry real risk and visibility and architect how new endpoints get configured and deployed

• 10 years of experience in end user computing endpoint engineering systems engineering or a related technical field
• Bachelors degree or higher or equivalent combination of education and experience
• Deep hands-on expertise with endpoint management platforms such as JAMF Active Directory SCCM and Intune
• You take ownership of problems through to resolution exercising sound technical judgment and consistently look for ways to improve reliability efficiency and user experience
• Works independently with minimal oversight prioritizing and multitasking across competing priorities without losing quality
• Brings deep hands-on expertise with CIS/NIST standards and applies them confidently in complex highly sensitive environments
• Spots new or unprecedented problems quickly and works through them methodically asking the right questions before acting
• Proven ability to establish technical direction and align engineering decisions align with company objectives
• Applies sound judgment when using AI and other new tools to move faster on scripting troubleshooting and automation staying alert to accuracy data sensitivity and compliance in a regulated environment
• Strong communication skills with the ability to translate technical solutions for teammates vendors and end users and cross-trains others effectively
• Experience with Intune for client software deployment inventory antivirus and endpoint security
• JAMF SCCM or Intune certification
• Experience with Okta Entra ID and identity access management
• Experience with Terraform AWS EC2 or Kubernetes/EKS

Nice to Have

• Network engineering experience including 802.1x configuration for wired and wireless connections
• Familiarity with configuration profiles and preference files (.plist)
• Experience with Citrix or Amazon Workspaces
• Experience with Bitwarden or a similar corporate credential manager

Work Location
San Francisco Lehi

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be Bank offers relocation based on actual job level.

Time Zone Requirements
Local hours (PT MT)

While the position will primarily work local hours Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to Happen Bank offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of Happen Banks Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI-BC1

Happen Bank is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at

Notice on AI Tool Use

For select roles and locations candidate interviews may be recorded transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording transcription and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview we will collect the following categories of personal information from or about you: contact information identifiers professional and employment-related information sensory information (audio/video recording) and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.

We will only share your interview transcription or summary with persons whose expertise or technology is necessary to process your application evaluate your fitness for a position and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.