Principal, Fraud Intelligence

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a strategic and highly technical Principal Fraud Intelligence to help shape and scale our next generation of fraud defenses across our global platform.

This role will sit at the intersection of Product Engineering Data and Fraud Operations serving as the connective tissue that ensures our systems tools and teams work together to proactively detect prevent and respond to is a high-impact senior individual contributor role for someone who thrives in complexity enjoys going deep on fraud problems and can translate insights into scalable system-level solutions.

The Job

• Serve as the go-to expert on fraud defenses partnering closely with Product and Engineering to design and evolve scalable risk tools and strategies.
• Define and operate a layered fraud defense approach across internal systems third-party vendors data signals rules and operational workflows.
• Act as a primary partner to Product teams supporting PRD development aligning on concepts and driving implementation of fraud prevention tools and systems.
• Analyze fraud trends in detail and translate insights into actionable improvements across systems rules controls and workflows.
• Bridge the gap between Fraud Operations and Product ensuring frontline insights are embedded into product and system design.
• Identify and evaluate new data signals from external vendors to enhance detection capabilities and support rule and workflow development.
• Manage and optimize fraud rules thresholds scoring logic and vendor configurations to improve detection quality and reduce unnecessary manual review.
• Design and optimize workflows across systems and tools to reduce redundancy improve efficiency and increase effectiveness.
• Build a strong partnership between fraud systems and human operations so they reinforce each other.
• Leverage ML and AI systems to improve fraud detection and develop scalable frameworks for training and refining models using operational inputs.
• Partner with Data teams to define and build data pipelines dashboards and reporting that support fraud systems vendor integrations decisioning frameworks and executive visibility.
• Translate regulatory and compliance requirements into clear actionable workflows and system requirements in collaboration with Legal and Compliance.
• Develop fraud intelligence reporting for leadership including emerging typologies trend analysis control performance and recommended countermeasures.
• Support response to high-severity fraud incidents or emerging threat spikes by providing analysis coordination and recommended system-level mitigations.
• Define and implement case quality and feedback loops to ensure consistent high-quality fraud decisions and better system training.
• Manage relationships with third-party fraud vendors ensuring performance is measured optimized and aligned to business needs.

You

• Have 8-12 years of experience in fraud risk fraud intelligence risk analytics trust & safety marketplace abuse financial crime or related fields.
• Have deep experience assessing and implementing fraud solutions including rules signals vendors workflows and detection strategies.
• Have prior experience working closely with Product and Engineering teams with a strong understanding of product development and technology concepts such as APIs SDKs JavaScript-based integrations and vendor implementation requirements.
• Bring deep experience across a range of third-party fraud vendors and solutions including device intelligence behavioral signals identity payments account security or marketplace risk tools.
• Are highly data-driven and able to use insights from multiple systems to guide decisions and influence senior stakeholders.
• Enjoy going deep into complex problems and translating them into scalable system-based solutions.
• Have a strong understanding of modern fraud technologies including ML/AI-driven detection systems.
• Have experience measuring and optimizing fraud performance across operations quality vendor effectiveness and customer impact.
• Are comfortable analyzing fraud typologies such as payment fraud account takeover scams fundraiser/account fraud mule activity and platform abuse.
• Are a self-starter who thrives in fast-paced environments navigates ambiguity well and focuses on driving measurable impact.
• Excel at cross-functional collaboration with Product Engineering Data Legal Compliance and Operations teams and can communicate technical concepts clearly to drive alignment and execution.
• Are well-connected in the fraud ecosystem and stay current on emerging trends tools and best practices.
• SQL Python dashboarding or advanced analytics experience preferred.

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The annual U.S. salary range for this full-time position is $144000 - $216000. The company also offers equity and other benefits to employees including healthcare dental vision life insurance and 401(k) saving addition to this wage there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills experience education or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please fill out this accommodation form.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 25 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

For recent company news and announcements visit our Newsroom.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT) as defined by New York City Local Law 144. As part of the hiring process we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience technical skills education and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMes Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation please fill out this accommodation form.