Principal, Design Researcher

The Principal Design Researcher - Associate Listening & Experience is responsible for shaping and enhancing the overall Associate journey within the organization. This role will lead initiatives focused on improving belonging engagement and workplace culture by leveraging data driven insights and strategic programs. The ideal candidate will collaborate with cross-functional teams to design and implement listening programs and initiatives that foster a positive work environment.

About the Team:

The Global Associate Listening & Insights team is creating the future of how we listen to our global workforce across Walmart Inc. Our team is based in Bentonville AR and works across our business segments and functions to deliver cutting-edge associate listening capabilities in partnership with brilliant product managers designers and engineers. The Global Associate Listening & Insights team is committed to improving the Associate Experience for 2.1 million Associates. Were on a journey to strengthen our culture of continuous listening and deliver exceptional Associate Experiences.

• Associate Experience Strategy: Develop and implement a comprehensive Associate Experience strategy that aligns with business goals and enhances Associate belonging engagement and retention.
• Culture & Engagement: Lead efforts to measure and improve belonging and engagement through surveys and a wide variety of always-on feedback channels across the global company.
• Program Development: Design and execute listening initiatives that enhance the Associate Experience.
• Technology; Tools: Evaluate and implement digital tools and platforms that enhance communication collaboration and engagement among Associates.
• Cross-functional Collaboration: Work with HR leadership and business teams to ensure alignment of Associate Experience initiatives with broader organizational objectives.

What youll bring...

• Strong proficiency and experience with Experience Management Platforms: Familiarity with industry-standard Experience Management tools such as Qualtrics NICE Verint Medallia or similar platforms.
• Adaptability: Experience leading large-scale global programs in a high-growth fast-paced organization with a strong focus on innovation and continuous improvement.
• Demonstrated curiosity and proficiency with AI tools to support work-related tasks
• Cross-Functional Collaboration: Proven track record of working effectively across departments and functions particularly in coordinating with Engineering Product and Operations.
• Strategic Thinking: Ability to simplify complex problems think big and develop scalable listening programs and solutions that align with Walmarts people-led tech-powered strategy.
• Masters or PhD degree in I/O Psychology Organizational Behavior Marketing Research or a related field.
• 10 years of experience in employee experience customer experience organizational development or a related function.
• Advanced Analytical Skills: Proficiency in advanced data analysis techniques and tools (e.g. SPSS R Python SQL) is a plus.

At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $110000.00 - $220000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Option 1: Bachelors degree in UI/UX design graphic design visual communication product design computer science information technology or related area and 5 years experience in market research business analysis UX design research or related area.
Option 2: 7 years experience in market research business analysis UX design research or related area.
As permitted by applicable law provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Driving product development in a design research area Market Research Business Analysis UX Design Research or related area Masters degree in UI/UX Design Interactive and Visual Design Product Design or related area Related industry experience (for example retail supply chain eCommerce healthcare) Research or design certification (for example IDEOU - Foundations in Design Thinking Certificate) We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

806 Excellence Dr Bentonville AR 72716 United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.