Principal Business Operations Specialist

Overview

Provide business support to our Training Services team enabling us to empower our customers to solve theworlds problems with GIS. Analyze department pricing revenue costs and processes to ensure recommendations to department leadership team and work with department leaders tomanage risk and budgets. Collaborate with team members to improve strategies processes and policies thatallow Esri to expand user adoption and awareness of Esris software.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands CA area for this position.

Responsibilities

• Work with the Training Services leadership team to define and implement business initiatives andoperational plans in support of product and revenue objectives including pricing strategies
• Prepare and present financial reports analysis and other documentation that provides insight intobusiness processes policies and performance
• Initiate negotiate administer and enforce various types of agreements with customers partnerssubcontractors and vendors
• Identify research and solve a wide range of business-related issues including customer or otherstakeholder concerns
• Collaborate with internal teams to identify and implement improvements to business processes toenhance efficiency and further improve controls
• Evaluate business operations for compliance with corporate industry and government standards
• Lead the effort to manage Training Services products on the U.S. General Services Administration (GSA)schedule inform GSA contract negotiations and ensure compliance with Esris GSA contract
• Lead revenue verification to ensure that revenue is billed and received as expected
• Collaborate with other department team managers to ensure the success of cross-team businessworkflows and processes
• Prepare P&L statements and analysis and present recommendations to the leadership team

Requirements

• 8 years of experience supporting business operations in areas such as revenue accounting andrecognition risk management contract review and negotiations and/or process improvement
• Strong quantitative analytical and problem-solving skills with attention to detail and the ability to buildconsensus with multiple stakeholders
• Ability to use influence to lead people and projects
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Visa Sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
• Bachelors degree in finance accounting business administration or a related field

Recommended Qualifications

• Masters degree in business administration or a related field
• Experience using general ledgers to prepare financial reports

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