Principal Architect

Welcome!

Key Responsibilities

Architectural & Platform Leadership
Own the enterprise architecture for the Azure-based data platform including Databricks Azure Data Factory Delta Lake and Power BI.
Define and maintain platform architecture standards reference patterns and future-state roadmaps aligned to business strategy.
Ensure the platform enables analytics reporting and AI/ML workloads at enterprise scale.

Data-as-a-Product Operating Model
Establish and govern Data-as-a-Product standards including ownership SLAs documentation metadata lineage and quality requirements.
Partner with Product Owners and domain teams to enable scalable data product delivery.

Team & Vendor Leadership
Lead and coordinate all onsite and offshore resources supporting the Operational Data Platform including L1L3 support data engineering analytics and platform operations teams.
Act as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.
Define clear roles responsibilities escalation paths and RACI frameworks across vendors and internal teams.
Hold managed service providers accountable for SLAs security standards architectural compliance and operational excellence.

Data Operations & Reliability
Own the Data Ops operating model including incident management change governance release coordination and production support.
Establish severity-based support coverage and on-call models.
Lead root cause analysis initiatives and drive continuous platform reliability improvements.

Governance Security & Compliance
Define and enforce governance standards for RBAC data masking CI/CD Infrastructure as Code and audit readiness.
Ensure SOX and privacy controls are embedded in platform architecture and operations.
Serve as technical authority during audits by providing architectural artifacts and operational evidence.

Observability & Continuous Improvement
Define the observability strategy for pipeline health data quality platform metrics cost telemetry and SLA enforcement.
Champion Data Reliability Engineering practices and proactive monitoring.

Qualifications
10 years of experience in data platform or enterprise architecture roles.
3 years designing and operating cloud-native data platforms (Azure strongly preferred).
Deep expertise in Azure Databricks Spark Delta Lake Power BI and Data Ops practices.
Experience leading onsite and offshore teams within managed services or hybrid delivery models.
Strong background in governance security and regulated environments (SOX).
Bachelors degree in Computer Science Engineering or related field; Masters degree preferred.

Why This Role Matters
This Principal Architect role is foundational to Service Experts data strategy and long-term digital modernization. The position combines architectural authority with operational accountability and team leadership ensuring the data platform is treated as a reliable governed enterprise product.

Minimum Experience: 10
Years Minimum Education: Bachelors Degree

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email