Pricing Operations Automation Lead

Apples Services provide customers around the world with access to an incredible collection of content across apps music games fitness movies TV news books cloud storage and more. Behind every price customers see is a Pricing Operations team that brings those decisions to life with exceptional precision at a truly global looking for a self-directed builder who is equal parts operator and technologist someone ready to reimagine how pricing initiatives come to life the first person in this role youll define the function from the ground up: prototyping and building solutions yourself partnering with Engineering to scale them and embedding AI and automation into the core of how the team operates. Underpinning it all is a best-in-class validation framework that enables accurate confident pricing changes deployed globally at bring a rare combination: the intellectual curiosity to develop deep fluency in complex operational processes the technical range to build hands-on the credibility to partner with Engineering as a peer and the rigor to champion accuracy at every step. If youre energized by fundamentally transforming how work gets done this role is for you.

You will play a defining role in how Apple Services brings pricing to life across the App Store Apple Music iCloud Apple TV Apple Arcade Apple News Apple Creator Studio and more. Embedded within the Pricing Operations team youll work cross-functionally with Pricing Engineering Pricing Product and Tax Product to deliver solutions that operate at Apples scale.

Reimagine the end-to-end pricing implementation lifecycle and design the next generation of intelligent workflowsnPioneer how AI and automation can elevate pricing operations then prototype test and pilot solutions that bring those ideas to lifenPartner with Engineering to build and scale tools that make implementing pricing initiatives faster simpler and more powerfulnDesign a best-in-class validation framework that lets us move quickly while staying accurate at scalenBring the Pricing Operations perspective to the table early and clearly communicate vision progress and outcomes to stakeholders and senior leadersnTranslate operational needs into clear requirements and build the case for new solutions grounded in clear impact and ROI

5 years of experience driving process transformation operations or building solutions in a business contextnHands-on experience applying AI Generative AI or intelligent automation to fundamentally transform workflowsnDemonstrated ability to prototype and build solutions independently and to partner with Engineering to scale themnAble to translate ambiguous problems into clear requirements that bridge operations and engineering teamsnExperience designing validation QA or control processes where the cost of error is high and accuracy is non-negotiablenComfortable operating in undefined territory: learning complex processes quickly creating structure where none existsnOutstanding problem-solving skills and exceptional attention to detailnTrack record of building strong working relationships and collaborating across teamsnBachelors degree in a quantitative / technical field

5 years of experience in Process / Business transformation preferably within Finance Pricing or Revenue operations or in a consultancy firm specialized in process transformationnAdvanced skills in data and automation tools and avid explorer of AI applications to business processesnExperience documenting current-state processes and pain points to design future-state solutions and influencing solution design early so operational needs are embedded in engineering roadmapsnOutstanding ability to ensure broad stakeholder alignment and clarity at every stage in a projectnFamiliarity with global commerce complexities and the operational realities of running them at scalen