Premium Concessions Manager | Full-Time | Macon Centreplex

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Premium Concessions Manager is responsible for managing the execution of premium concessions operations within the Macon Centreplex. This role oversees all premium food and beverage concessions including premium clubs lounges suites bars portable locations and specialty service areas ensuring exceptional guest experiences while maximizing operational efficiency and profitability. The Premium Concessions Manager will lead a team of supervisors and hourly staff across the venue maintaining high standards of service and food quality. This position requires a highly organized hands-on leader who thrives in a fast-paced environment and can effectively manage multiple events and venues simultaneously.

This role will pay a yearly salary range of $66000 - $68000.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until October 16 2026.

TheMacon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium and Atrium Health Amphitheater. The Macon Coliseum is home to tenant hockey team the Macon Mayhem and seats 9000 patrons. Family shows concerts trade shows GHSA among others are frequent entertainment at the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding The Allman Brothers and Little Richard. The venue hosts concerts weddings private galas and comedy shows among other events in its 2500-seat space. The 10000-capacity Atrium Health Amphitheater opened in Spring of 2024 with concerts comedy shows graduations and community events.

• Oversee all premium concessions operations across the operation including clubs suites lounges bars portable bars and specialty concession locations.
• Manage day-to-day event operations ensuring all premium locations are properly staffed stocked and prepared for service.
• Recruit interview train coach and develop supervisors and hourly team members to ensure a high-performing workforce.
• Create and implement training programs focused on guest service excellence food safety beverage standards and operational procedures.
• Develop staffing plans and labor strategies to meet fluctuating business demands while controlling labor costs.
• Partner with culinary warehouse purchasing and operations teams to ensure seamless event execution and product availability.
• Oversee inventory management including ordering receiving transfers monthly counts and variance analysis.
• Monitor food and beverage costs labor percentages and operational expenses to achieve departmental financial goals.
• Ensure compliance with all local state and company regulations regarding food safety sanitation alcohol service and workplace safety.
• Conduct regular inspections of all premium locations to ensure cleanliness presentation and operational readiness.
• Assist with menu planning specialty events VIP experiences and premium hospitality initiatives.
• Investigate and resolve guest concerns promptly and professionally.
• Prepare operational reports labor summaries inventory reports and other departmental metrics as requested.
• Participate in budgeting and forecasting for premium concessions operations.
• Collaborate with venue leadership to support special projects and strategic initiatives.

• Bachelors degree in Hospitality Management Business Administration or a related field is preferred.
• 3-5 years in a leadership role within premium hospitality concessions clubs suites or luxury food and beverage operations positions preferred.
• Proficiency with Microsoft Office and point-of-sale/inventory management systems.
• Ability to work flexible hours including evenings weekends and holidays based on event schedules.
• Excellent written and oral communications skills required
• Must be proficient in Microsoft Office Photoshop and have web-related background
• Posses a ServSafe Food Handlers Certification or other State Food Safety Card preferred

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.