Premium Club Attendant | Part-Time | CFG Bank Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Premium Club Attendant is responsible for delivering an elevated level of hospitality and service to guests within the venues premium club spaces. This position supports the setup service maintenance and breakdown of food and beverage areas while ensuring premium spaces remain clean organized fully stocked and guest-ready throughout each event.

This role pays an hourly rate of $17.00-$18.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan 401(k) matching.

This position will remain open until November 13 2026.

• Provide professional friendly and attentive service to guests in premium club areas.

• Assist with the complete setup and breakdown of premium club spaces before and after each event.

• Set up maintain and replenish buffets food displays beverage stations serviceware and other guest-facing areas.

• Monitor food and beverage levels throughout service and communicate replenishment needs promptly to culinary and premium leadership.

• Maintain clean organized and visually appealing buffet and service areas throughout the event.

• Clear used plates glassware napkins and other items from guest tables and common areas.

• Reset and maintain tables and seating areas to ensure they remain guest-ready.

• Assist guests with questions regarding menu offerings ingredients and available services escalating dietary or allergen questions when appropriate.

• Follow established food safety sanitation personal hygiene and responsible alcohol service procedures.

• Maintain proper food temperatures and handling practices in accordance with company and health department standards.

• Stock and organize supplies before service and assist with inventory and product movement as directed.

• Communicate guest concerns or service issues promptly to a supervisor or manager.

• Work collaboratively with culinary bar warehouse and premium team members to ensure efficient event execution.

• Maintain a professional appearance and demeanor consistent with premium hospitality standards.

• Follow all venue company safety and security policies and procedures.

• Complete assigned opening and closing duties and ensure the club is properly cleaned organized and secured following each event.

• Perform other event-day duties as assigned by Premium leadership.

• Previous experience in hospitality food and beverage catering restaurants hotels or customer service preferred.

• Strong commitment to providing friendly professional and attentive guest service.

• Ability to work effectively in a fast-paced high-volume event environment.

• Excellent communication and interpersonal skills with a positive team-oriented attitude.

• Ability to follow instructions and work independently or as part of a team.

• Strong attention to detail and ability to maintain clean organized and visually appealing guest areas.

• Basic knowledge of food safety and sanitation practices preferred.

• Food Handler and responsible alcohol service certifications required or ability to obtain within the required timeframe.

• Must be dependable punctual and professional in appearance and demeanor.

• Ability to work a flexible event-based schedule including nights weekends and holidays.

• Ability to stand and walk for extended periods throughout an event.

• Ability to regularly lift carry push or pull heavy objects and assist with event setup and breakdown.

• Must be comfortable working around food beverages and alcohol in a high-volume hospitality environment.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.