Practice Manager, Primary Care
Job Location:
Watertown, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality low cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering coordinated and comprehensive experiences across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.We are seeking a full-time Practice Manager to oversee day-to-day primary care operations for our Watertown and Westwood locations. At both locations we offer a full range of primary care services for patients of all ages from routine check-ups and health screenings to complex diagnostic evaluation and treatment. This Practice Manager will oversee a team of 5 providers and 10 staff members (clinical and non-clinical) in Watertown and a team of 12 providers and 3 nurses in Westwood. The practices are open Monday-Friday from 8am-5pm.
Are you ready to bring your skills to this practice and join us in driving community-based ambulatory care forward
Summary
Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff and operational duties and functions. As a member of the leadership team provides administrative cross coverage to manage staffing and/or operational issues.
Does this position require Patient Care No
Essential Functions
-Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
-Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring orientation and evaluation of staff. Administers corrective action if appropriate.
-Assists in the career development of practice employees through ongoing coaching counseling and training.
-Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
-Evaluates develops and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
-Collaborates with practice leaders on the preparation of the practices annual budgets.
-Oversees the departments payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
Qualifications
Education
Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
Yes
Experience
5-7 years Supervisory experience required
5-7 years Experience working in a healthcare environment required
Knowledge Skills and Abilities
- Strong understanding of Microsoft Office including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Strong analytical and math skills.
- Knowledge of Accounting Principles physician billing and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
When hiring we take a people-first approach! The ideal candidate is a driven leader who values being part of a highly collaborative team built upon respect teamwork and providing high-quality care to our patients. We are seeking an adaptable receptive and a dynamic people leader with proven operations experience who is energized by the opportunity to be handsonstrengthening operations supporting teams and turning challenges into meaningful improvements.
Success in this role requires strong interpersonal skills the ability to motivate individuals with varied strengths and a commitment to aligning team efforts with strategic goals.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$65998.40 - $96033.60/AnnualGrade
7EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
