Practice Manager

Practice ManagerFull-Time

Location: Norwich CT

Why youll love working here: At Generations Family Health Center youll be part of a mission-driven team-based environment focused on delivering compassionate community-centered care. Join a collaborative team dedicated to serving our community.

About Generations Family Health Center: Generations Family Health Center is a regional community health center serving a 37-town rural region in eastern Connecticut with locations in Willimantic Danielson Norwich and Putnam. Our dedicated staff provides comprehensive primary care services to patients of all ages including medical dental and behavioral health care as well as care coordination and community addition to our main facilities we offer mobile programs and School-Based Health Centers.

POSITION SUMMARY:

The Practice Manager is the site-based operational leader accountable for the day-to-day performance coordination and readiness of the assigned ancillary site. The position provides administrative leadership to assigned staff; supports clinicians and clinical leaders; and promotes safe efficient patient-centered and compliant operations. The site currently provides medical services and may add other clinical enabling or support services as organizational needs evolve.

The Practice Manager reports to the Director of Primary Care Operations and Outreach and works in close partnership with the Director of Nursing and Site Medical Director. The position also collaborates with other site service-line and organizational leaders whose functions support or influence site operations. These relationships do not transfer clinical authority or alter established reporting.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Site Leadership and Daily Operations.
2. Staff Leadership and Workforce Management.
3. Patient Access Flow and Experience.
4. Clinician Nursing and Clinical Partnership.
5. Service Integration and Organizational Collaboration.
6. Quality Compliance Safety and Readiness.
7. Performance Productivity and Improvement.
8. Revenue Cycle and Resource Stewardship.
9. Facility Technology and Site Readiness.
10. Organizational and Labor Responsibilities.

Salary: $73185.00 (commensurate with experience)

Benefits:

• 5 weeks of paid time off
• 9 paid holidays
• Medical dental vision and life insurance coverage
• 403(b) retirement savings plan with employer contribution
• Malpractice insurance coverage
• Voluntary Life insurance
• Employee Assistance Program
• FSA & DCA option

QUALIFICATIONS:

• Bachelors degree in health care administration business administration public health nursing or a related field preferred; equivalent education and progressively responsible management experience may be considered.
• Minimum three (3) years of ambulatory health care or comparable operations experience including supervisory or management responsibilities preferred; FQHC or community health center experience strongly preferred.
• Demonstrated experience in staff supervision scheduling patient flow patient service performance improvement change implementation and operational problem-solving.
• Proficiency with electronic health record and practice-management systems and data reporting; knowledge of relevant FQHC HRSA FTCA PCMH accreditation privacy quality safety and labor requirements preferred.
• Prior clinical-support experience or certification including Medical Assistant or LPN experience and bilingual abilities are preferred but not required.

Join Our Team

Do you want to make a real difference while enjoying a balanced and fulfilling career If so we would love to hear from you. Apply today!

Interested applicants should submit resume and application online at:

apply by mail email or fax:

Generations Family Health Center Inc.

ATTN: Human Resources

40 Mansfield Ave Willimantic CT 06226-1948

FAX: EMAIL:

CLOSING DATE: Candidate screening will begin immediately until filled.

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination show preference or permit harassment.

EOE