Practice Manager

Summary:

Provides management and administrative support to the practice. Works closely with the Lead Physician and other practice providers to develop business strategies formulate budgets and oversee daily operations. The primary responsibility is to plan coordinate direct and supervise various elements of the practice including but not limited to financial operations and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership to staff; demonstrates leadership core competencies; delivers superior customer service; communicates and models the systems mission and values.

Responsibilities:

• Daily oversight. Manage daily operations and financial control of assigned practice including demographic information coding charges statistical information and month-end data; prepare annual budget and action plans while monitoring monthly financial reports

• Collaboration. Work with Human Resources to assist with recruitment hiring mentoring and termination of non-physician staff

• Patient Satisfaction. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience

• Staff Management. Oversee and evaluate the performance of staff as well as review and approve time sheets and other payroll materials

• Compliance. Assure compliance with all required policies procedures standards and regulations (dept. county state and federal)

Preferred Qualifications:

• Associate or bachelors degree in business or related field preferred or an equivalent combination of education or work experience.

• 3 years of relevant work experience within a practice setting preferred.

Required Qualifications:

• 2 years of administrative leadership experience or a combination of education and experience may be considered.

• Demonstrated communications and analytical skills required including but not limited to professional billing experience proficiency in Microsoft Excel financial management personnel management team building and appropriate interpersonal skills.

Required Licensure/Certification Skills:

• N/A

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran