Practice Lead, In-house Transformation
San Francisco, CA - USA
Department:
Job Summary
At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. Were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.
At Harvey the future of professional services is being written today and were just getting started.
In-house legal teams are under mounting pressure to do more with less and increasingly the answer is AI. But knowing where to start what to prioritize and how to drive adoption across a complex organization is harder than it looks. The gap between legal teams that experiment with AI and those that use it to fundamentally reshape how they operate will define the most effective and efficient legal departments of the next decade. Closing that gap is the work of Harveys Transformation Office.
As a senior member of the Transformation Office the Practice Lead will partner with the worlds leading enterprise in-house legal teams to help them understand what their future will look like and build a deliberate strategy for getting there. This isnt about handing clients a roadmap and walking away its about deeply understanding each organizations world drawing on the full breadth of what Harvey has to offer and connecting the right capabilities teams and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning teams on metrics for success phases of adoption key milestones and measurable outcomes tied to their business goals. The legal departments that get this right wont just be more efficient theyll be categorically different and this role exists to help them get there.
Serve as a trusted transformation advisor to Harveys most strategic in-house clients and prospects embedding directly in their world to understand how they operate where AI can move the needle and what it will take to get there.
Draw on the full range of Harveys capabilities sales legal engineering customer success legal innovation and product to connect the right assets and expertise to each organizations unique challenges and opportunities.
Design and lead end-to-end AI transformation programs covering use case prioritization executive alignment rollout planning governance and success measurement spanning all facets of organizational change: Technology Skills Communications Structures and Governance.
Help legal department leaders translate complex AI capability into clear actionable strategies that make sense for each organizations size structure business context and ambitions.
Build and own the operational infrastructure of this practice: repeatable transformation playbooks executive workshop formats value realization frameworks and function-specific benchmarks that allow Harvey to scale high-quality transformation support across in-house teams worldwide.
Collaborate cross-functionally with Account Executives Legal Engineers Customer Success Managers Legal Product Specialists Product and Marketing to identify adoption barriers build organization-specific strategies and feed insights back into product and go-to-market decisions.
Define and track transformation success metrics including adoption utilization measurable value ROI customer health executive engagement renewal readiness and expansion readiness.
Represent Harvey credibly in the in-house legal and legal ops community through advising thought leadership and community engagement.
12 years experience at a top-tier management consulting firm with a focus on enterprise transformation organizational change or professional services strategy.
Deep understanding of how in-house legal teams operate including how they interface with the business how priorities get set how technology decisions get made and the unique pressures GCs and legal ops leaders face.
Strong point of view on where AI is taking the legal industry paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.
Executive presence and client credibility: equally comfortable advising a GC or CLO on transformation strategy and rolling up your sleeves on the ground.
Proven ability to build from the ground up: designing playbooks standing up functions and generating momentum and enthusiasm across a team and an organization.
Comfort with data-informed decision-making including the ability to define outcomes diagnose adoption risks and adjust strategy based on usage and business impact.
High-agency operating style suited to a fast-moving ambiguous early-stage environment with a bias toward simple scalable approaches over overly complex programs.
Compensation
$260000$350000 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
Senior IC
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.