Practice Assistant II, Cardiovascular EP Lab
Job Location:
Boston, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Department: HVISchedule: Schedule: Monday - Friday Onsite in our Electrophysiology (EP) procedure lab
Compensation: The pay rate for this position starts at $20.00 per hour with increases based on the candidates years of experience.
Benefits: Medical Dental Vision 403b retirement plan tuition reimbursement discounted MBTA pass & more!
As a vital member of our clinical operations team youll provide administrative support to ensure our cardiac Electrophysiology Lab runs smoothly and this dynamic role youll create a positive efficient and compassionate environment for patients and clinical staff.
The Practice Assistant II provides procedure scheduling and administrative support in a fast-paced high-volume lab and coordinates activities and communications with patients physicians lab staff hospital departments and ambulatory practices. They manage confidential patient information appropriately communicate clearly and proactively and complete tasks effectively and in a timely manner. The ideal candidate has strong organizational skills and the ability to manage multiple priorities in this fast-paced collaborative environment.
What Youll Do:
Manage the EP Labs Epic/Cupid scheduling Depot and Snap Board to optimize patient flow and resource utilization.
Understand and adhere to block booking policies and daily schedule guidelines and limits.
Proactively communicate potential schedule conflicts and overbookings.
Maintain daily procedure room assignments for attending MDs fellows advanced practice providers (APPs) nurses and cardiovascular technologists.
Interact with patients providers and staff in person and via telephone Epic messaging and email.
Maintain patient confidentiality at all times per HIPAA and hospital policies.
Assist in maintaining compliance with Environment of Care (EOC) standards.
Qualifications
Education
- Associates degree preferred
- High School Diploma or equivalent required
Experience
- 23 years of office experience required
Knowledge Skills & Abilities
- Proficiency with Microsoft Office and standard office equipment.
- Strong phone customer service verbal and written communication skills.
- Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
- Excellent organizational and time-management skills.
- Ability to follow established processes and work effectively within a team.
- Knowledge of office operations and administrative procedures.
Additional Job Details (if applicable)
Why Join Mass General Brigham
- Join a world-renowned healthcare system recognized for excellence in patient care and innovation.
- Grow your career through professional development and advancement opportunities.
- Enjoy comprehensive benefits including competitive pay health coverage retirement plans and paid time off.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
