Practice and Physician Outreach Manager

Were building the Teaching Hospital for pediatric therapy a category of one by driving excellence in outcomes developing clinicians building payer trust and embedding systems across what we do.

Lead People. Build Partnerships. Expand Access to Care.

At Bierman Autism Centers we believe exceptional outcomes for children begin with exceptional relationshipswith our teams our families and our communities. Were looking for a Practice & Physician Outreach Manager to lead center operations while serving as the primary ambassador for Bierman throughout the local medical and community landscape.

In this dynamic leadership role youll cultivate a thriving center culture ensure an exceptional experience for families and employees and build meaningful partnerships with physicians healthcare providers schools and community organizations that increase awareness and access to autism services.

If youre a relationship-driven leader who thrives on developing people strengthening communities and making a meaningful impact on childrens lives wed love to meet you.

Mission

To build exceptional teams create extraordinary client experiences and develop strong community partnerships that expand access to high-quality autism services while supporting the continued growth and success of the center.

What Youll Do

Team Leadership & Culture

• Build coach and develop a high-performing center team through mentorship accountability and ongoing professional development.
• Foster a positive collaborative and mission-driven culture that supports employee engagement and retention.
• Partner with clinical leadership to ensure operational excellence and exceptional service delivery.
• Lead by example while creating an environment where employees feel valued supported and empowered.

Client Experience

• Ensure every family receives an outstanding experience from inquiry through ongoing treatment.
• Support seamless communication between families clinicians and operational teams.
• Maintain a strong focus on client satisfaction and measurable outcomes.
• Help identify opportunities to improve service delivery and center operations.

Community and Physician Outreach

• Develop and maintain relationships with pediatricians developmental pediatricians neurologists psychologists schools and community organizations.
• Serve as a trusted resource on autism services ABA therapy and Bierman Autism Centers programs.
• Conduct in-person outreach visits presentations lunch-and-learns networking events and educational sessions.
• Represent Bierman at healthcare conferences and community events to increase visibility and referral partnerships.
• Build strategic relationships that strengthen the centers presence within the community.

Referral Development and Growth

• Execute targeted outreach strategies to increase referrals and community awareness.
• Maintain and strengthen referral partnerships while identifying new opportunities for growth.
• Track referral activity and outreach efforts through CRM systems and reporting tools.
• Collaborate with intake and clinical teams to ensure smooth referral and onboarding processes.
• Support continuity of care by maintaining communication with referral partners throughout the client journey.

Operational Leadership

• Oversee daily center operations to ensure efficiency compliance and exceptional service delivery.
• Support scheduling staffing and operational processes that enable clinical excellence.
• Ensure health safety and regulatory standards are consistently maintained.
• Partner cross-functionally with clinical recruiting and leadership teams to achieve organizational goals.

Success Metrics

• High employee engagement and retention
• Exceptional family satisfaction and client outcomes
• Increased physician and community referral partnerships
• Growth in referral volume and center census
• Strong community visibility and market presence
• Operational excellence and compliance

Requirements

• Bachelors degree in Healthcare Administration Business Marketing Human Services Childhood Development or related field required.
• 3 years of leadership experience in healthcare behavioral health physician relations operations or community outreach.
• Demonstrated ability to build strong relationships and influence stakeholders across multiple disciplines.
• Exceptional communication presentation and public speaking skills.
• Strong organizational problem-solving and project management abilities.
• Comfortable working independently while collaborating across multiple departments.
• Ability to travel locally throughout the assigned market for provider and community outreach.

Preferred Qualifications

• Experience in ABA therapy autism services pediatrics behavioral health or developmental disabilities.
• Knowledge of healthcare referral development and physician relationship management.
• Experience working with insurance systems commercial and Medicaid payers or healthcare operations.
• Existing relationships within the local healthcare and community network are a plus.

Why Bierman

Our Story: A Legacy of Progress Fueled by Play

In 2006 Bierman Autism Centers began with a simple dream: to empower children with autism to thrive. We believed in the power of letting kids be kids and initially offered in-home care to foster a comforting and familiar environment.

We were driven by three core beliefs: achieving remarkable progress with children creating a great team that enjoys working together and building a workplace that fosters internal career paths and growth for our team members.

Our dedication to progress led us to a pivotal moment. Recognizing the potential of center-based care we opened our first center in Indiana in 2010. This wasnt just about location; it shifted our philosophy. Centers allowed us to create consistent nurturing environments tailored to each childs needs.

This shift became the cornerstone of our success. Today Bierman Autism Centers are beacons of innovative care across Arizona Indiana Massachusetts New Jersey North Carolina Ohio and Rhode Island. We offer ABA therapy Speech Therapy Occupational Therapy and Diagnostic Services within center-based settings designed for the comprehensive development of our children.

Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience training education and ability to do the available work without regard to race religion color age sex/gender sexual orientation national origin gender identity disability marital status veteran status genetic information ancestry or any other status protected by Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin race color religion gender ancestry age sexual orientation gender identity disability marital status veteran status genetic information or any other status protected by an equal opportunity employer Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment please inform a member of the Talent Acquisition team.