PR, Social & Content Account Supervisor

The PR Social & Content AccountSupervisoris a writing-andmediarelations-led role within the agency. The ideal candidate bringsmore than eightyears of full-time experience and is both a strategic thinker and a hands-on writer who excels at developing clear compelling narratives for complex ideas.

This role is responsible for advancing writing projects from concept to execution including direct dialogue with clients and conducting in-depth interviews with subject matter experts. The AccountSupervisorwill translate insights gathered through these conversations into high-quality content that supports media relations thought leadership and broader marketing communications goals. Attention to detail editorial judgmentand the ability to thrive in a fast-paced collaborative environment are essential.

Duties & Responsibilities

• Lead thedevelopment andexecution of strategic PR and content marketing planswith a strong emphasis on the creation of high-quality written materials.
• Proactively engage in client dialogue to advance writing initiatives including planning scoping interviewing and revising content to meet strategic objectives.
• Conduct confident thoughtful interviews with senior subject matter experts to extract insights perspectives and narratives that fuel strong content.
• Translate complex subject matter into clear compelling and audience-relevant stories that align with client brand voice and business goals.
• Ideate draft and refine content in a variety of formatsincluding bylines media materials long-form articles social content and campaign narrativesoften in collaboration with art directors and cross-functional partners.
• Apply an understanding of client marketing communications strategies to inform writing priorities tone and messaging frameworks.
• Stay current on best practices platforms and tools related to writingmedia relationsstorytelling and content development so the agency can make informed recommendations to clients.
• Collaborate effectively within the Public Relations Social Media and Content team as well as with other agency disciplines to ensure writing is aligned and elevated across touchpoints.
• Leverage AI-enabled tools to streamline research content development and project execution creating more time to focus on storytelling strategic thinking and delivering meaningful results for clients.
• Use AI-enabled tools to accelerate the development of pitches briefing materials media communications and other written content while ensuring final work reflects each clients voice objectives and brand story.

Job Qualifications

• At leasteightyears of relevant professional experience with a demonstrated focus on writingandmedia relations.
• Writing is a core strength and genuine passion with the ability to own projects fromkick offthrough final delivery.
• Proven experience writing for complex subject matter technical topics or nuanced industries.
• Strong interviewing skills and comfort engaging directly with clients and senior subject matter experts.
• Editorial mindset with excellent attention to detail and a commitment to clarity accuracy and storytelling quality.
• Excellent written verbal and presentation skills.
• Comfort leveraging AI-enabled tools while applying thoughtful judgment to ensure work remains accurate effective and aligned with client goals and Hiebings standards of excellence.
• Ability to thrive in a fast-paced environment manage multiple projects simultaneously and adapt as priorities shift.
• Tenacious problem-solver with the confidence to rethink structure messaging or approach to deliver the strongest possible work.
• Demonstrates curiosity integrity a can-do attitude and a We Before Me philosophy.

• You build on ideas with a Yes and mindset
• You bring curiosity and challenge thinking in a productive way
• You care about both the work and the people behind it
• You hold high standards and take ownership of outcomes

Work Environment & Eligibility
Hybrid role based in Madison WI (in-office MondayWednesday; remote ThursdayFriday). Must be authorized to work in the U.S. without current or future sponsorship.