Post Closing TRID Quality Assurance Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Manage a skillful complex team accountable for safeguarding compliance preparation and accurateness analyses of mortgages (Retail and HMD) for adherence to all investors insurers federal regulations and Truist.
2. Provide leadership coaching motivation training and direction to teammates as well as diplomacy to work with management across business units.
3. In depth knowledge of TRID regulation compliance and bank policies to ensure accuracy and completeness of associates work to eliminate any bank risk.
4. Monitor pipeline volume to ensure any clerical numerical and/or tolerance defects are resolved by issuing a corrective Closing Disclosure and/or refund to Borrower within regulation timing.
5. Perform root-cause analysis based on trends and feedback provided from staff to partner with appreciate line of business (LOB) to coach and train to reduce and eliminate any bank monetary risk.
6. Proactively escalate any problems and stay current on all pertinent product guidelines processes government regulations and industry compliance best practices.
7. Evaluate and manage policies and procedures as well as system functionality to make modifications as needed.
8. Engage regulatory auditors throughout onsite and off-site audits conducted by but not limited to the CFPB the GSEs HUD and numerous state regulatory auditors.
9. Oversees Post-Closing functions such as Quarterly Share-Point user access reconciliation; Weekly pipeline controls for TRID and Branch Review & manage reports Check Reconciliation.
10. Provide Post-Closing management support to offshore vendor. Functions include but are not limited to: Staff Meetings; Continuous Improvement training; quality results; billing and reconciliation; Monthly contractors report; Create/Modify/Terminate contractors; Onboarding; 6 months contractors extensions; ARS approvals for RESPA Tool/Share-Point; TRAC attestation; TRAC/ARS/ETRM System Access Approvals.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree or equivalent education and related training
2. Eight or more years of regulatory compliance experience pertaining to loan estimates re-disclosure requirements for change of circumstance and/or closing disclosures.
3. Five years or more in a supervisory role managing a minimum of eight or more associates

Preferred Qualifications:
1. High level of awareness of all pertinent regulations and laws relating to consumer/residential mortgage lending.
2. FHA/VA/USDA/CP and Government DAP program experience
4. Knowledge of regulatory changes compliance requirements investor and loan program guidelines

The annual base salary for this position is $65k to $70k.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting/Standing/Walking/Bending/Lifting
Sitting (if checked indicate frequency)
Constantly (More than 50% of the time)
Standing (if checked indicate frequency)
Choose an item.
Walking (if checked indicate frequency)
Choose an item.
Bending (if checked indicate frequency)
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Lifting (if checked indicate pounds)
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Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel (Must select one)
Up to 25%