Portfolio Manager
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Job Summary
A Brief Overview
The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex high-impact client programs that drive strategic business outcomes at scale. This role provides portfolio-level oversight across multiple concurrent delivery engagements ensuring consistent governance operational excellence stakeholder alignment and financial accountability across the entire book of business. Beyond portfolio leadership this role serves as a force multiplier elevating the capabilities of Strategic Program Managers through active mentorship coaching and the cultivation of a delivery culture rooted in collaboration accountability and continuous improvement. The ideal candidate brings deep experience leading leaders managing large and diverse program portfolios in a client-facing environment. Key Responsibilities
Strategic Alignment & Portfolio Governance
- Owns end-to-end portfolio oversight ensuring the intake tracking and execution of projects align with organizational priorities and measurable business outcomes.
- Works closely with Clients to prioritize projects based on business value resource constraints and risk considerations maintaining clarity and momentum across a dynamic work environment.
- Establishes and maintains project governance processes and standards that ensure consistency transparency and accountability across the portfolio.
- Manages resource allocation across the portfolio ensuring alignment to strategic priorities and operational needs. Stakeholder Engagement & Delivery Management
- Builds trusted partnerships with Client stakeholders partners project managers engineers and field teams to monitor portfolio health and maintain alignment with organizational goals.
- Facilitates recurring portfolio status meetings and cross-functional working sessions to drive decision-making and sustain program momentum.
- Maintains clear consistent communication on team workload performance metrics and program and/or project progress translating complex information for audiences from field level to the Client.
- Leverages strong interpersonal skills and emotional intelligence to influence outcomes resolve friction and champion collaboration across diverse stakeholder groups. Project Planning & Execution
- Oversees program managers developing and implementing project plans with disciplined attention to scope schedules resource requirements and deadlines operating effectively under tight time constraints.
- Applies structured problem-solving practices to maintain portfolio momentum and remove delivery obstacles.
- Proactively identifies and mitigates portfolio-level risks issues and critical dependencies before they impact delivery and leads escalation management and resolution planning across the portfolio.
- Own portfolio-level financial performance including revenue forecasting gross profit performance utilization backlog management and margin improvement initiatives. Communication
- Establish strong operating rhythms with project managers and delivery leaders through portfolio reviews risk reviews financial reviews and delivery health checks.
- Ensure a high-quality client experience through proactive communication accountability and consultative engagement.
- Establishes standardized mechanisms for workload tracking risk monitoring and performance reporting to provide real-time visibility into portfolio status. Monitoring Reporting & Continuous Improvement
- Creates and delivers reporting and dashboards that synthesize portfolio health team performance and strategic insights for leadership and key stakeholders.
- Anticipates operational needs and develops practical business-aligned solutions that improve execution quality and stakeholder satisfaction.
- Drives continuous process improvement efforts to maximize team efficiency enhance project management practices and increase value delivery across the portfolio.
Qualifications
- Bachelors degree in business management engineering or related field; Advanced degree or MBA preferred.
- PMP or PgMP Agile SAFe or ITIL certifications a plus.
- 10 years in program/project management with 5 years leading large complex cross-functional IT or infrastructure programs in a Professional Services and/or Managed Services environment
- The ideal candidate will possess strong leadership skills strategic thinking abilities and a proven track record of successfully managing complex project portfolios. They will lead multi-disciplinary teams to ensure effective project execution and portfolio management.
- Strong experience in budgeting forecasting and financial reporting for multimillion-dollar programs.
- Excellent written and verbal communications skills including the ability to communicate complex ideas and information to different audiences and levels.
- Knowledge of IT infrastructure governance risk management and program planning tools (e.g. MS Project Smartsheet Power BI).
- Exceptional interpersonal communication and conflict-resolution skills with a high degree of emotional intelligence.
Required Skills:
Sr. Network Automation Engineer - Hybrid on site 2 days/week Santa Clara CA About the Role Were seeking a hands-on Infrastructure Systems Developer who thrives in building full-stack systems with a focus on network automation. This is not your traditional network engineering role were looking for someone who comes from the DevOps or systems development world and has ventured into networking by building tools platforms and automation frameworks that interact with network infrastructure. You will own the architecture and development of a full-stack system that ingests stores and acts on network telemetry and configuration data from backend frameworks to frontend UI to device interaction and automation. Key Responsibilities Design and architect an end-to-end automation system for network configuration and telemetry. Choose and implement the right technologies: Database: SQL NoSQL or MDM SQL solutions. Backend: Python (FastAPI Flask) Go or similar. Frontend: React Vue or modern JS framework. Build integrations with CI/CD pipelines (e.g. Jenkins). Implement configuration management and telemetry collection using Ansible SaltStack or similar tools. Create APIs and services to interface with network devices. Ensure scalable data storage and retrieval for network metadata and telemetry. Collaborate with network engineers DevOps and security teams. Requirements Strong programming skills in Python Go or equivalent languages. Experience designing and building production-level infrastructure systems. Deep understanding of system architecture and software lifecycle. Familiarity with network automation concepts and tools even if not a traditional network engineer. Hands-on experience with: CI/CD: Jenkins or equivalent. Config Management: Ansible Salt. Database systems: SQL and NoSQL (MongoDB PostgreSQL etc.). Frontend frameworks: React Vue or similar. Comfort working across the full stack and owning the entire lifecycle of a system. Nice to Have Exposure to network protocols and device-level APIs (e.g. NETCONF RESTCONF). Experience in telemetry collection parsing and visualization. Contributions to open-source DevOps or automation tools. Experience with MDM/metadata modeling.
Required Education:
Masters preferred
