Portfolio Analytics & Strategy Specialist Senior Marketing & Customer Analytics

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Portfolio Analytics and Strategy Specialist Senior within PNCs Data Modeling & Analytics Marketing & Customer Analytics organization supporting Cards & Lending Campaign Delivery and Analytics Center of Excellence you will be based in Tysons Corner VA Pittsburgh PA or Wilmington DE.

Role Overview:

We are seeking a senior specialist to optimize PNC campaign delivery process and identify profitable account growth opportunities through process/data analytics across all Retail Lending products (Consumer Card Business Card Unsecured Installment Loans HELOC and Mortgage).

This senior specialist will work closely with 7 other team members within Cards & Lending Campaign Delivery and Analytics team and partner with other PNC teams (Marketing Credit Policy Risk Product and Data Science) and vendors to achieve the goals.

Key Responsibilities:

Develop implement and optimize Fall Back ITA cross sell strategies for Consumer Cards and UIL within the CIM platform
Oversee campaign execution audit selection criteria and ensure high quality delivery across channels
Drive continuous improvement of campaign processes data flows and execution platforms
Partner with internal teams and vendors to optimize data and execution workflows
Support profitable growth through market analysis and identification of growth opportunities
Lead campaign performance reporting across channels products and campaign types
Lead process enhancement initiatives and coach junior team members

Preferred skills and experience:

Approximately 10 years of progressive experience in marketing analytics and campaign delivery including Retail Lending products (Credit Cards UIL HELOC and Mortgage)
Actual work experience on Bureau PDB (Prospect Database) and Custom Attributes including audit/approval of Burean data process criteria and waterfalls.
Actual work experience on Retail Lending products cross-sell in customer interaction channels (Branch Care Center and Digital)
Actual work experience on executing audience selection criteria for prescreen and nonprescreen acquisition campaigns including proactive prescreen and reactive prescreen processes.
Actual work experience on generating auditing and approving the campaign files.
Actual work experience on campaign execution platforms such as Experian Ascend Marketing Ascent Ops and Sandbox.
Actual work experience on analysis tools such as Tableau ACZ Hadoop and Python.
Excellent communication and results orientation with a strong sense of accountability and urgency.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance risk and operational analytics. May include the development of analytical methods/models to assess market credit and/or operational risk of new and existing financial products.
• Leverages business / product expertise to rigorously analyze large datasets improve risk adjusted returns deliver profitable growth and communicate conclusions. Synthesizes analytical results and develops recommends and implements business strategies that improve lending decisions assist in managing risk increase revenues reduce exposure to losses meet business goals and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.
• Applies predictive models third party data and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight.
• Understands and communicates regulatory and financial accounting impacts on the balance sheet to regulators and PNC control functions as appropriate. Interacts with regulators internal audit and management concerning credit portfolio analyses and credit risk appetite.
• Works with business credit data and model development partners to design develop and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews.
• Collaborates with the line of business Finance and Risk partners to assess and establish credit risk appetite and to understand its implications as well as to establish policies and procedures governing the identification monitoring and management of risk appetite.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Analytical Thinking Credit Risks Data Analytics Financial Analysis Model Development Operational Risks Quantitative Models Risk Appetite

Analytical Approach Banking Products Big Data Management and Analytics Business Analytics Credit Risk Mathematics of Financial Instruments Operational Risk Performance Measurement Predictive Analytics Pricing Models and Analytics Regulatory Environment - Financial Services Risk Management Banking

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry relevant experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $123200.00 $228800.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Generally this opening is expected to be posted for two business days from 05/11/2026 although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.