Porter Omaha, NE

Position SummaryThe Garage Porter is responsible for maintaining cleanliness safety and organization in parking facilities. This role ensures the garage and surrounding areas are well-kept assists with minor maintenance tasks and provides customer support as needed. The ideal candidate is detail-oriented proactive and capable of working independently in various weather Duties and ResponsibilitiesFacility MaintenanceKeep parking areas stairwells and elevators clean by sweeping mopping removing trash and performing general and SecurityDemonstrate accountability by following instructions completing tasks on schedule and maintaining a safe work environment through proper equipment use reporting hazards and following safety AssistanceHandle difficult or emotional guest situations with professionalism and prompt resolution ensuring high-quality service and responsiveness to guest needs. Maintain a positive team environment by balancing individual responsibilities supporting colleagues and acknowledging team and Signage MaintenanceEnsure parking signs pay stations and other facility equipment are clean functional and properly ReportingDocument and report any maintenance issues safety concerns or suspicious activity to PreparednessHelp maintain safe walking and driving conditions by addressing snow ice or water accumulation in parking ResponsibilitiesPerform other tasks as needed to support operational goals while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on Skills and AbilitiesCompetency/QualificationsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential Customer Service and CommunicationProvide exceptional guest service through professional communication active listening and personalized assistance creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team and ExperienceHigh school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing helpful demeanor is and LicensesA valid drivers license and reliable transportation are required for this role along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this DemandsMust have the stamina to stand walk and lift up to 50 lbs for extended periods often in varied weather conditions while maintaining a professional appearance and following uniform and grooming standards. Flexibility to work nights weekends and holidays is required to support guest needs and hotel EnvironmentWork in both indoor and outdoor settings collaborating with teams vendors and clients in on-site and corporate environments. Regularly use computers communicate by phone and work around parking facilities with exposure to weather conditions and noisy environments with moving Phone UseEmployees may be required to use personal cell phones for work-related communication including coordination with team members managers and clients as well as accessing work applications. Reimbursement for work-related phone usage will follow company TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal state and local laws on compensation pay transparency and pay Compensation and BenefitsHealth Benefits Medical vision and dental insurance Upon eligibility 401K Upon eligibility Supplemental Insurance Life insurance and critical illnessBonus opportunitiesInternal leadership development programPaid time offPaid trainingTuition assistance through Bellevue University Up to $5250 per year Nationwide discounts through Perks at WorkMilitary friendly employerEmployee at WillEmployment with PMC is on an at-will basis meaning either the employee or the employer may end the employment relationship at any time for any reason with or without cause or notice in accordance with applicable laws. A 120-day introductory period Labor Standards Act (FLSA)This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal state and local wage and overtime laws ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work is compliant with all state workmans compensation LeavePMC is compliant with all state specific required and FMLA paid leave requirements such as sick leave state paid family leave Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to Title:Garage PorterDepartment: Commercial Parking DivisionReports directly to: Garage Attendant SupervisorSchedule: Full-time or Part-timeStatus: Non-ExemptCompensation: Hourly (Pay rates can vary by market)