Pool Attendent
Pigeon Forge, TN - USA
Job Summary
The Pool Attendant is responsible for maintaining a clean safe and welcoming pool area while providing exceptional guest service. This position assists guests with pool amenities monitors poolside activities and ensures all pool facilities are properly maintained and stocked to enhance the overall guest experience.
- Greet guests and provide friendly professional customer service.
- Monitor the pool area to ensure guest safety and compliance with pool rules and hotel policies.
- Set up arrange and maintain pool furniture umbrellas towels and recreational equipment.
- Distribute and collect towels and ensure adequate inventory is available throughout the day.
- Keep the pool deck seating areas and surrounding facilities clean and organized.
- Conduct routine inspections of the pool area and report maintenance or safety concerns to management.
- Restock supplies and amenities as needed.
- Assist guests with questions regarding pool operations hotel amenities and recreational activities.
- Respond promptly to guest requests and concerns.
- Support special events and activities held in the pool area.
- Follow all health safety and sanitation standards established by the hotel and local regulations.
- High school diploma or equivalent preferred.
- Previous hospitality recreation or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent customer service skills and a positive attitude.
- CPR and First Aid certification preferred or willingness to obtain certification.
- Ability to stand and walk for extended periods.
- Ability to lift carry and move pool furniture towels and supplies up to 25 pounds.
- Ability to work outdoors in varying weather conditions including heat and sunlight.
- Ability to bend stoop and perform general cleaning tasks.
- Flexible schedule required including weekends holidays and peak seasonal periods.
- Competitive pay
- Employee discounts
- Paid time off
- Opportunities for growth and advancement
About Company
Kana Hotel Group is an award-winning hotel Development & Management Company, working with some of the most prestigious hotel brands, we stand out from our p...