Police IT Systems Support Technician

TheGaithersburg Police Department is accepting applications for a full-time Police IT Systems Support Technician to operate maintain and provide support services for all police-related information systems and technology programs used by the Department. This is a non-sworn technical position with the Police Department; work is performed with considerable independence in accordance with accepted information technology practices.

This position is responsible for supporting and administering standalone and networked police-related computer applications and in-field technologies (hardware software and associated peripheral equipment) in support of the Citys law enforcement operations. The successful candidate will provide technical computer expertise and end user support on police-related applications; troubleshoot and resolve operational and applications problems; plan organize and conduct training for department personnel; and coordinate departmental information technology functions with the Citys Department of Information Technology including the coordination of system and application updates.

The ideal candidate will have strong and effective technical organizational interpersonal communication (verbal and written) time management and customer service skills and be able to quickly develop a working knowledge of the information systems and technology programs used by the Department as well as an understanding of departmental functions services and operations. Must be detail oriented and accurate thorough in completing work tasks and have a demonstrated ability to meet firm deadlines. Relevant skilled work experience in a law enforcement criminal justice public safety or similar operation is preferred.

40 hours per week; a core work schedule based on operational needs will be determined; extended or irregular hours including evening weekend and holiday work may be required to accommodate unexpected or critical issues as well as to address technology needs for law enforcement personnel working various shifts. Starting salary for this position is negotiable within the anticipated target hiring range ($72000 - $82000) and will be offered at a level consistent with the relevant experience and qualifications of the candidate. The City provides comprehensive insurance benefits (medical dental vision life) paid time off generous retirement contributions health and wellness programs tools to assist with paying down student loan debt and managing student loans training and professional growth and development opportunities and excellent work/life balance.

APPLICATION PROCESS:
In addition to completing the online job application including the Supplemental Questions portion of the application applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUST complete the Personal History Statement in its entirety ensuring that the instructions in each section are followed and the information provided is complete and accurate.

The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement send a message via the online portal requesting additional time. Please note that after 60 days your account will be archived and unable to be reactivated. Again only fully completed Personal History Statements will be accepted.

Please note that intentionally lying or deliberately withholding information on the online application and/or Personal History Statement will result in an applicants permanent disqualification from employment in the Police Department.

Online applications and attached materials are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

Key responsibilities are highlighted above; please click here to view the complete classification description for the Police Systems Support Technician position. The classification description indicates the full salary range established for this position to provide for growth and development (Grade 108 in the Citys FY 2027 Schedule of Salary Ranges).

To be considered interested applicants must complete and submit:

Review of applications will begin immediately so prompt application is highly encouraged. The position will remain open until filled; recruitment will close without notice when a sufficient number of qualified applications are identified or all hiring decisions have been made.

This is a full-time salaried exempt position requiring a minimum of 40 hours per week (not eligible for overtime compensation under the provisions of the Fair Labor Standards Act and the Citys personnel regulations). Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.

The successful candidate will be subject to two pre-employment background investigations - a general background check and a Police Department background investigation required for the duties/responsibilities of the position. The City has established an alcohol-free drug-free and smoke-free workplace which applies to any person employed by conducting business with or applying for a position with the City. Each employee as a condition of their employment may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post accident and random testing.

For more information about the position please contact Police Administrative Bureau Commander Lt. John Leache at 240.805.1792 or . Questions regarding the online application process may be directed to the Department of Human Resources at 301.258.6327 or .