PM Lobby Attendant

The PM Lobby Attendant is responsible for maintaining the cleanliness appearance and overall presentation of the hotel lobby and public areas during evening hours. This position ensures guests experience a welcoming clean safe and comfortable environment by performing cleaning duties assisting with guest requests and maintaining public spaces throughout the property.

• Maintain cleanliness and presentation of the hotel lobby public restrooms hallways elevators meeting rooms and other public areas.
• Dust vacuum sweep mop and sanitize assigned areas regularly throughout the shift.
• Empty trash receptacles and replenish liners as needed.
• Restock restroom supplies including soap tissue paper towels and amenities.
• Clean glass doors windows mirrors furniture and high-touch surfaces.
• Monitor and maintain cleanliness of entrances and exterior areas around the hotel.
• Respond promptly to guest requests and communicate concerns to management.
• Assist housekeeping or front desk staff with special requests when needed.
• Report maintenance concerns safety hazards or damages immediately.
• Maintain supply closets and ensure cleaning equipment is properly stored and organized.
• Follow hotel safety sanitation and brand standards at all times.
• Provide exceptional guest service and maintain a professional appearance and demeanor.

• High school diploma or equivalent preferred.
• Previous hotel housekeeping janitorial or customer service experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Excellent communication and customer service skills.
• Dependable punctual and professional.

• Ability to stand and walk for extended periods of time.
• Ability to bend stoop lift push and pull up to 3050 pounds.
• Ability to operate cleaning equipment and safely handle cleaning chemicals.
• Must be able to work evenings weekends and holidays as scheduled.

This position works primarily in hotel public spaces and guest-facing areas. The employee may be exposed to cleaning chemicals varying temperatures and frequent guest interaction.

• Maintain clean welcoming and guest-ready public areas.
• Respond promptly to cleanliness concerns and guest needs.
• Demonstrate professionalism reliability and teamwork.
• Uphold hotel cleanliness and brand standards consistently.