Plumbing Manager

Job Opportunity: Plumbing Manager Scottsdale AZ

Build Something From the Ground Up. Lead. Inspire. Win.

Youre not just looking for a jobyoure looking for an opportunity to build lead and dominate a market.

At Larson Air Conditioning weve built a reputation as one of the most trusted HVAC companies in the Valley. Now were expandingand launching a Plumbing Division from scratch.

Were looking for a Plumbing Manager who is ready to take ownership build a team and create a high-performance service department from day one.

This is not a maintenance role.
This is a builders role.

Compensation & Opportunity

• Base Salary: $100000 (based on experience)
• Performance Bonuses: Based on revenue growth team performance and KPIs
• Growth Opportunity: Build and lead an entire division
• Long-Term Upside: Key leadership role in a scaling company

A Day in the Life (From Your Perspective)

Im building something that matters.

Every day Im focused on recruiting hiring and developing top-tier plumbing technicians. If we need 10 technicians I make sure we have 10and theyre the best in the business.

I dont wait for results. I drive them.

I coach my team to hit revenue targets conversion rates and average ticketswhile minimizing callbacks and protecting the customer experience.

I lead from the front.
I ride along with technicians.
I coach in real time.
I reinforce standards.

I hold my team accountablebut I also inspire them to win.

I work closely with dispatch and CSR teams to make sure the right technician goes to the right call at the right time. Its fast-paced. It can be chaotic. But I stay calm focused and in control.

Because my energy sets the tone.

I run weekly one-on-ones lead service meetings and build training plans that sharpen both technical and customer service skills.

I dont just manage peopleI develop professionals.

I bring more energy than I take.
I act like an owner.
I build trust because I know my craftand I always put the customer first.

Im not here for a job.
Im here to build a winning team and be part of something bigger.

Position Summary: Plumbing Manager

You will be responsible for building leading and optimizing the plumbing service department driving technician performance and delivering a world-class customer experience.

What You Bring to the Table:

• 10 years of residential plumbing service & repair experience
• 5 years of management and leadership experience
• Proven ability to recruit train and develop technicians
• Strong understanding of service KPIs (revenue conversion average ticket callbacks)
• Experience conducting ride-alongs coaching and performance management
• High level of accountability discipline and ownership
• Strong communication leadership and organizational skills
• Ability to influence motivate and build a winning culture
• Tech-savvy with strong computer proficiency
• 3 years experience usingServiceTitan
• Growth mindset with a commitment to continuous improvement
  
  

Key Responsibilities:

• Build and scale the plumbing service department from the ground up
• Recruit hire onboard and train high-performing technicians
• Drive performance through KPIs coaching and accountability
• Conduct ride-alongs to reinforce standards and develop technicians
• Lead weekly one-on-ones and service meetings
• Collaborate with dispatch and CSR teams to optimize scheduling and efficiency
• Provide technical support and field guidance
• Develop and implement training programs
• Monitor and improve conversion rates average tickets and callback rates
• Foster a positive high-performance culture
  
  

What Success Looks Like:

• A fully staffed high-performing plumbing team
• Technicians consistently hitting revenue and performance targets
• Strong culture of accountability professionalism and growth
• Exceptional customer experience and minimal callbacks
• A scalable efficient and profitable service department
  
  

Why Join Larson Air Conditioning

Were not averageand were not looking for average.

At Larson we:

• Build high-performance teams
• Invest heavily in training and development
• Operate with clear systems and processes
• Believe in ownership accountability and growth
• Create an environment where your work directly impacts the success of the company

This is your chance to:

• Build something from the ground up
• Lead at a high level
• Make a real impact
  
  

Ready to Build and Lead

If youre driven disciplined and ready to take ownership of a growing divisionwe want to hear from you.

Apply today and take the next step in building your careerand a departmentfrom the ground up.

Required Experience:

Senior Manager