PLM Business Analyst-Jr

Key Responsibilities:

• Partner with business stakeholders to gather organize and document business and system requirements for new requests enhancements and process improvements.
• Help define the business problem clarify objectives identify key requirements and support scoping for incoming work.
• Serve as a point of coordination between business users and technical teams to ensure clear communication and shared understanding.
• Support day-to-day issue triage troubleshooting and resolution across business platforms and third-party systems.
• Assist with testing activities including test case preparation validation of new functionality and bug tracking.
• Create and maintain documentation such as process flows business requirements SOPs release notes and user guides.
• Help monitor system usage data quality and process adherence and support analysis that improves system effectiveness and data integrity.
• Participate in project implementation activities from requirements gathering through testing training and post-launch support.
• Support cross-functional meetings by capturing action items following up on open questions and helping keep work organized and moving forward.
• Build strong working relationships with stakeholders across departments and develop an understanding of the business processes supported by technology.
• Help ensure changes stay within agreed scope and that new out-of-scope requests are properly documented and routed through the intake process.

Qualifications:

• 3 years of experience in business analysis systems analysis project coordination technology operations or a related role.
• Bachelors degree in business Information Systems Computer Science Engineering or a related field preferred.
• Strong written and verbal communication skills with the ability to translate business needs into clear documentation.
• Strong organizational skills and high attention to detail.
• Analytical mindset with the ability to break down problems and identify practical solutions.
• Comfort working with multiple stakeholders in a fast-paced environment.
• Basic understanding of business systems software development lifecycle concepts and system implementation processes.
• Experience with requirements documentation testing data analysis or process mapping is a plus.
• Exposure to PLM ERP retail supply chain merchandising or apparel industry systems is a plus.
• Familiarity with tools such as Asana SharePoint ticketing systems Excel and reporting or BI tools is a plus.
• SQL or other technical/reporting skills are a plus.