Platform Engineering Manager, Cloud Infrastructure

Garner is on a mission to transform the U.S. healthcare system and were the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550 proprietary clinical metrics across 80 specialties to a dataset of 320M patients to identify the best-performing doctors then using compelling incentives to steer members to the care that helps them get healthier faster.

The result is a rare win win better care and lower costs for both members and just five years our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If youve ever wanted your work to solve a problem that touches every person in this country this is the opportunity to do exactly that. Youd be joining a team fundamentally reimagining healthcare in the U.S. and using AI to scale that impact further and faster than anyone else can.

We are seeking an exceptional Platform Engineering Manager to lead our Cloud Infrastructure Squad within the Engineering organization. This role will report to the VP of Platform Engineering. As the owner of Garners cloud infrastructure platform you will be responsible for the reliability scalability and security of the foundational systems and services that every engineering team depends on.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday Wednesday and Thursday.

• Own the reliability performance and security of Garners cloud infrastructure on AWS serving as the accountable party for platform uptime incident response and operational excellence
• Define and execute the technical roadmap for the cloud infrastructure squad prioritizing investments across Kubernetes Terraform Istio Postgres NATS and observability tooling
• Lead and develop a high-performing team of infrastructure engineers. Hire exceptional talent set clear expectations provide rigorous feedback and hold the team accountable to Garners high standards
• Partner closely with product engineering data engineering and security teams to ensure the platform enables fast safe and scalable delivery across the organization
• Establish and monitor key reliability and performance metrics (SLOs SLAs error budgets); use data to drive decisions and continuously improve platform quality
• Manage quarterly planning and delivery for the squad translating Garners engineering priorities into a clear roadmap while coordinating dependencies and escalating tradeoffs proactively and appropriately

• 5 years of hands-on cloud infrastructure or platform engineering experience with at least 2 years in an engineering management role leading cloud-based infrastructure teams
• Deep expertise with AWS and modern infrastructure tooling including Kubernetes Terraform and at least a working familiarity with Istio Postgres and NATS
• A track record of building and scaling reliable secure and cost-efficient cloud platforms including experience setting and managing SLOs/SLAs and driving incident response processes
• Strong people management skills with the ability to hire great engineers deliver candid developmental feedback and build a culture of ownership and high standards
• Excellent cross-functional communication articulating technical tradeoffs clearly to engineering peers and non-technical stakeholders alike while holding stakeholders accountable with clarity and directness
• Sound judgment in balancing engineering velocity with reliability and security knowing when to slow down or speed up and the skill to cut through complexity and ambiguity
• A desire to be a part of a high-performing mission-driven team that operates with intense urgency a strong sense of individual accountability and a commitment to authentic feedback

• Python Go Terraform Kubernetes Istio Postgres ElasticSearch NATS AWS Claude

  This is a unique opportunity to join a fast-growing company in a transformative role helping shape the future of healthcare.

The target salary range for this position is $310000 to $385000. Individual compensation for this role will depend on various factors including qualifications skills and applicable addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to: flexible PTO Medical/Dental/Vision plan options 401(k) Teladoc Health and more.