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Platform Engineer RMN Platform Operations
Job Location:
Job Location:
Richfield, MN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
16 August 2026 (20 hours ago)
Posted:
Application Deadline:
13 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Platform Engineer on our Retail Media Network (RMN) Platform Operations team youll help keep the systems behind our advertising business running smoothly and reliably. Youll troubleshoot complex issues support platform integrations and work across teams to improve the tools and processes that power campaign execution reporting and revenue operations. If you enjoy solving technical problems finding root causes and improving how systems work this role offers the chance to make a direct impact on a growing platform.
In this role youll primarily work virtually from home or another nonBest Buy location. However you must live within a drivable distance to our corporate campus in Richfield Minnesota. The specific work arrangements vary by role and team and the recruiter or hiring manager will provide additional details during the hiring process.
What youll do
In this role youll primarily work virtually from home or another nonBest Buy location. However you must live within a drivable distance to our corporate campus in Richfield Minnesota. The specific work arrangements vary by role and team and the recruiter or hiring manager will provide additional details during the hiring process.
What youll do
- Support launch readiness hypercare production stabilization and technical support activities for the RMN Pitch-to-Pay program
- Troubleshoot and resolve platform API and data-related issues
- Partner with Product Engineering Marketing Operations and vendors to solve production incidents
- Support releases testing operational readiness and post-launch activities
- Monitor platform health and identify opportunities to improve reliability
- Create documentation runbooks and automation that reduce recurring issues
Basic qualifications
- Bachelors degree in a related field or equivalent practical experience
- 3 years of experience in software engineering platform engineering production support site reliability engineering technical operations or enterprise application support
- 5 years of experience managing production incidents escalations and root cause analysis
- 2 years of experience working with integrated platforms APIs SaaS applications and enterprise workflows
- 2 years of experience utilizing enterprise ticketing platforms (ie. Jira Service Now)
- 2 years of experience supporting service operations including SLA and KPI management
Preferred qualifications
- 3 years of experience with operations reliability or support engineering functions
- 1 year of experience supporting Retail Media AdTech MarTech Salesforce or advertising platforms
- Experience managing large integrated platform environments and vendor relationships
- 2 years of experience improving operations through automation and self-service capabilities
- Ability to influence teams and build strong partnerships across the organization
- 2 years of experience with APIs integration troubleshooting SQL data analysis observability monitoring or logging platforms
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation where you live your full-time or part-time employment status and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location employment status salary or hourly status (exempt/non-exempt) and years of continued or bridged service.
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
IC
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