Plant ManagerGeneral Manager

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVOs wide range of service programs offer a variety of options to provide a seamless single source distribution system. NOVOs regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Lead and Grow with Us!

NOVO Health Services is a leading provider of healthcare linen solutions delivering a fresh and innovative approach to the industry. Our focus on patient experience infection prevention and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.

With HLAC-accredited facilities and a commitment to continuous improvement NOVO is redefining how healthcare linen programs are managed across the country.

Position Summary

The General Manager is a key leadership role responsible for the overall performance of a NOVO facility. Reporting to the VP of Operations this position drives operational excellence across production safety quality maintenance logistics and financial performance.

This is a high-impact role requiring strong leadership business acumen and the ability to deliver results in a fast-paced production-driven environment. The General Manager will lead teams optimize operations and ensure compliance with all regulatory and accreditation standards while supporting NOVOs continued growth.

Key Responsibilities

• Lead all aspects of facility operations including production quality safety maintenance logistics and supply chain

• Develop and execute strategic plans aligned with company objectives to drive revenue growth and cost optimization

• Manage full P&L responsibility including budgeting forecasting and financial performance

• Monitor and analyze KPIs to drive data-informed decisions and improve operational outcomes

• Optimize production processes capacity planning and inventory management to maximize efficiency and throughput

• Build lead and develop high-performing teams fostering a culture of accountability engagement and continuous improvement

• Oversee talent acquisition training and performance management initiatives

• Ensure compliance with all applicable regulations including HIPAA OSHA and DOT/FMCSA requirements

• Lead audit readiness risk management and accreditation efforts (HLAC and related standards)

• Identify and resolve operational challenges through root cause analysis and continuous improvement methodologies

• Partner with customers and stakeholders to ensure service excellence and strong client relationships

Qualifications

• Bachelors degree in Industrial Engineering Business Administration Mechanical Engineering or related field

• 5 years of experience in a General Manager or senior operations leadership role within a production or manufacturing environment

• Proven success in driving operational performance financial results and team leadership

• Strong understanding of regulatory compliance (HIPAA OSHA DOT/FMCSA)

• Experience in industrial laundry manufacturing or similar high-volume production environments preferred

• Excellent leadership communication and problem-solving skills

• Proficiency in Microsoft Excel and other business systems

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical Dental and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that we provide a safe positive work environment where our associates experience tremendous growth and related opportunities for advancement.
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All applicants will be considered for employment without attention to race color sex sexual orientation gender identity national origin veteran or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.