Planning, Senior Support

Join the Clean Energy Revolution

Become a Planning Senior Support at Southern California Edison (SCE) and build a better this job youll play a critical part in ensuring accurate and timely meter service operations that directly impact customer satisfaction and regulatory compliance. You will manage end-to-end Meter Service Requests (MSR) oversee pre-set meter processes and handle exception management to keep projects on track. The position offers the opportunity to collaborate cross-functionally with program analysts on evolving meter requirements and contribute to reporting that influences service-level performance and public authority standards. If you enjoy problem-solving working with data and driving operational excellence in a dynamic environment this role provides a chance to make a meaningful impact on both customer experience and organizational efficiency.

As a Planning Senior Support your work will help power our planet reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future

Preferred Qualifications

• Experience managing Meter Service Requests (MSR) or similar utility service processes.
• Familiarity with meter installation standards and regulatory compliance requirements.
• Proficiency in data analysis and reporting using tools such as Excel SAP or similar platforms.
• Strong organizational skills with the ability to manage multiple priorities and meet service-level agreements (SLAs).
• Experience collaborating with cross-functional teams to implement process improvements.
• Ability to interpret and apply company standards and guidelines to resolve exceptions.
• Excellent written and verbal communication skills for documenting inspections and customer interactions.

Additional Information

• This positions work mode ishybrid.The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted employees are required to work andreside in the state of California. Further details of this work mode will be discussed at the interview work mode can be changed based on business needs.
• Visit ourCandidate Resource page to get meaningful information related to benefits perks resources testing information hiring process and more!
• The primary work location for this position is the Huntington Beach Service Center.
• This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
• Relocation does not apply to this position.
• This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests: EEI BCAB (5206). Candidates who have previously passed these assessment(s) in some cases may not need to retest again for this position.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Southern California Edison

The people at SCE dont just keep the lights on. Our mission is so much bigger. Were fueling the kind of innovation thats changing an entire industry and quite possibly the planet. Join us and create a future with cleaner energy while providing our customers with the safety and reliability they demand. At SCE youll have a chance to grow personally and professionally making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations at or and select option 2.