Photography Manager Orlando, FL

Job Description

Photography Manager-CoStar Group-Orlando FL

Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to create truly unique and valuable offerings for our customers. Weve continually refined transformed and perfected our approach to our business creating a language that has become standard in our industry for our customers and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers our employees and investors. By equipping the brightest minds with the best

resources available we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate informationanalyticsand news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate verified commercial real estate information on over 5.9 million properties across every market.

Learn more aboutCoStar.

The Role:

As aPhotographyManager you will lead a dynamic team of 8-10 photographers supportingCoStar LoopNet. This role combinespeopleleadershipoperational oversighttechnical expertiseand exceptional customer service to ensureclients receivebest-in-classmedia for their residentialand will be accountable for team performance appointment deadlines media quality and consistent adherence to company standards.

The ideal candidate willhaveastrongeye for detailproven operations management experience soundtechnicaljudgment andthe abilitytocoach and motivateremote teams. This role will work closely with clients sales logistics customer support trainingand the broaderPhotographydepartment. Thisis an in-office positionbasedwithin the respective market.

Responsibilities:

• Lead coachand manage a team of 8-10 photographersprovidingregularguidance support and feedback todrivehigh-quality performance and adherence to company standards
• Support hiring onboarding training and performance management to build and retain a high-performing photography team
• Develop and implement efficient workflowsthat improve field productivity appointment coverage and service deliverywhile maintaining qualitystandards
• Conduct regular quality auditsacrossall mediadeliverablesto ensure accuracy completeness and adherence to brand standards; provide timely coaching andfeedbackas needed
• Maintain a high level of customer satisfaction by promptly addressingclientinquiries resolvingconcernsandensuring a positiveserviceexperiencethroughout theappointmentprocess
• Review KPIs scorecards appointment lead times and team performance trends to identify opportunities for improvement and create clear action plans
• Champion process improvement and emerging technology including AI-enabled tools to reduce manual effort improve team productivity and maintain quality consistency
• Serve as the primary point of contact foremployeetechnical issues related to equipment and software; troubleshootproblems and coordinate with IT support to resolve issues promptly
• Partnerwith internal teams including logistics salescustomer supporttraining and product stakeholdersto coordinate appointments address client needsescalate issuesand ensure seamlessservicedelivery
• Travel frequentlywithinthe assignedregionwith occasionaltravel to the Richmond VA officeasrequired

Basic Qualifications:

• Bachelors degree from an accredited not-for-profitUniversity or College
• A track record of commitment to prior employers
• 3-5years ofdirect operations managementexperience leading6 employees;field andremoteteammanagement experiencepreferred
• Exceptional communication skills and ability to motivate and engage remote teams effectively
• Strong attention to detail and commitment to maintaining high standards of quality and accuracy
• Experienceanalyzing and interpreting KPIs scorecardsand performance metricsto identify trends and drive action plans.
• Demonstrated experience managing performance setting clear expectations and holding team members accountable to measurable goals KPIs and quality standards.
• Dedication to delivering outstanding customer service and ensuring client satisfaction.
• Candidates must possess a current and valid drivers license.

Whats in it for you

Working at CoStar Group means youll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of addition to generous compensation and performance-based incentives youll be supported in both your professional and academic growth with internal training tuition reimbursement and an inter-office exchange program.

• Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life legal and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent) with yoga studio Peletons personal training group exercise classes.
• Access to CoStar Groups Employee Resource Groups
• Complimentary gourmet coffee tea hot chocolate prepared foods fresh fruit and other healthy snacks

The final salary or hourly rate offered for this role will fall within the range set forth below based on a variety of factors including but not limited to geographic location skills and competencies.

Base Compensation: $100k with performance-based bonus.

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing