Phlebotomy Supervisor

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for managing expected workflow in all areas. Maintains and monitors phlebotomy collection expectations including safety accuracy and response/result times.
Does this position require Patient Care Yes

Essential Functions Manages direct report staff including scheduling interviewing evaluating job performance and productivity performance improvement competencies continuing education maintaining employee files timekeeping and attendance corrective action and participating in staff meetings with the manager.
-In conjunction with managers is responsible for the implementation and maintenance of all policies and procedures required by the hospital laboratory and any governing regulatory agencies to assure the ongoing safe and efficient daily operation of phlebotomy services.
-Supports and monitors customer and employee service expectations.
-Collects and provides all department quality data indicators to the Laboratory Quality Assurance department or other entities required.
-Responsible for timely and accurate payroll functions.

Education
High School Diploma or Equivalent required or Associates Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials
Phlebotomy Technician National Certification - Generic - HR Only required Class D Passenger Vehicle Drivers License State License - Generic - HR Only preferred

Experience
Experience as a phlebotomy lead 3-5 years required

Knowledge Skills and Abilities
- In-depth knowledge of phlebotomy regulatory requirements ensuring accountability within the team.
- Proficient with statistical and computer productivity software.
- Possesses good written and oral communication skills the ability to prioritize work manage time wisely and adjust to changes in work volumes and projects.
- Advanced management and organizational skills with strong attention to detail.
- Competent in training and mentorship conflict resolution and incident management abilities.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

32 Fruit Street

40

Regular

Day (United States of America)

Pay Range

$34.13 - $49.63/Hourly

Grade

7

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework