Pharmacy Technician Patient Liaison Bilingual Spanish
Worcester, MA - USA
Job Summary
Hybrid MondayFriday Outpatient Clinic Setting
Are you a compassionate collaborative and motivated Pharmacy Technician looking for a rewarding career in specialty pharmacy If youre passionate about patient care medication access and helping people navigate complex therapies wed love to meet you.
At Shields Health Solutions were redefining the future of specialty pharmacy services by partnering with leading health systems to deliver exceptional patient outcomes. As we continue to grow were seeking talented Specialty Pharmacy Liaisons (Pharmacy Technicians) who thrive in a fast-paced patient-centered healthcare environment.
Join a diverse and inclusive workplace where your ideas are valued teamwork is celebrated and your work directly impacts patients health and well-being.
We offer a competitive compensation and benefits package designed to support your career health and future:
Competitive salary bonus incentives
MondayFriday schedule (No weekends!)
4 weeks PTO 10 paid holidays
401(k) with company match
Day 1 medical dental and vision coverage
Career advancement opportunities within a rapidly growing healthcare organization
Collaborative and supportive team culture
As a Specialty Pharmacy Liaison you will serve as a primary point of contact for patients throughout their treatment journey ensuring a seamless and supportive specialty pharmacy experience.
Deliver high-touch patient support managing each patients journey from onboarding through refills
Coordinate timely medication deliveries and manage refill schedules
Proactively address insurance prior authorization financial assistance and copay challenges
Monitor and promote medication adherence to support positive patient outcomes
Collaborate closely with clinical pharmacists providers and clinic staff to quickly resolve issues
Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies
Active Pharmacy Technician registration in the state of employment
25 years of Pharmacy Technician experience
High School Diploma or GED
CPhT Certification (highly valued)
58 years of Pharmacy Technician experience
Strong interpersonal customer service and communication skills
Ability to work independently and exercise sound judgment
Excellent organizational and administrative capabilities
Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems
Detail-oriented with strong analytical skills and the ability to extract key information efficiently
If youre looking for a meaningful career where you can:
Support patients through life-changing therapies
Partner with top healthcare professionals
Build your specialty pharmacy career with an innovative industry leader
Make a measurable impact every day
Apply today and become part of something bigger at Shields Health Solutions.
Shields Health Solutions is committed to pay transparency and equal employment opportunities.
An employee in this position can expect a salary between $50000 and $60000 annually plus bonus opportunities pursuant to the terms of any applicable bonus plan. Actual compensation will be determined based on experience seniority geographic location and other factors permitted by law.
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Solid computer skills are required including proficiency in Microsoft Office tools (Outlook Teams Word Excel and PowerPoint) for communication documentation and data management as well as navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
About Company
Maximize patient outcomes and system-wide growth with Shields' specialty pharmacy solutions. Discover how we can benefit your organization today.