Pharmacy Technician IV Specialty Infusion

Closing Date:

08/20/2026Clinical Staff - Medical Ancillary SupportRegularDay Shift (United States of America)NoUniversity of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

ICE PTSL Specialty Infusion

Departments Website:

The Pharmacy Technician IV will work under the supervision of the pharmacist to provide excellent customer service to patients receiving specialty infusion medications. This technician will be responsible for the overall management of specialty infusion medications as related to coordinating with financial assistance teams prior authorization teams and scheduling teams. This technician will complete regular outreach calls to remind patients of upcoming specialty infusion appointments and check on the overall wellbeing of the assigned patients. The Pharmacy Technician IV will also be responsible for managing prior authorizations and financial assistance for assigned specialty infusion patients if they are not being completed by other UAMS hospital personnel as well as serve as a role model and assist in the training of staff. All clinical issues will be referred to the pharmacist.

Minimum Qualifications:

• HS/GED plus 4 years of Pharmacy Tech Experience or Bachelors Degree in Pharmaceutical Sciences;

• 1 year to obtain ASHP/ACPE accredited technician training or certificate program;

• National Technician Certification (PTCB);

• Arkansas Pharmacy Technician Licensure.

• Competent in all areas and technician roles.

Preferred Qualifications:

• 1 year to obtain ASHP/ ACPE accredited technician training or certificate program (such as PTCB Certified Compounded Sterile Preparation Technician ASHP Sterile Compounding Certificate etc.)

• Masters Degree

• 2 years of UAMS pharmacy experience

• Computer skills (i.e. Microsoft Office and EMR experience)

Additional Information:

Responsibilities:

• Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise for specialty claims.

• For each infusion follows the patient through the revenue integrity cycle to ensure billing is completed and issues are resolved when needed.

• Ensures patients have active insurance prior to each infusion and ensures prescription processing in a timely manner with a focus on patient safety and clean claims.

• Assists others with adjudications issues and can teach the adjudication process. Assists others once work is completed every day.

• Ensures that prescriptions are accurately filled and all necessary information is in the work basketincluding payment.

• Works to enhance the workflow.

• Is responsible for improving documentation to enhance patient safety and outcomes.

• Models professional communication with patients providers payers and PBMs.

• Works in any infusion disease state as needed. Reports all gaps to the Director of Pharmacy.

• Monitors prior authorizations for timely submission and processing for both pharmacy and medical benefits.

• Coordinates and follows up on prior authorization submissions financial assistance submission and patient scheduling if being handled by other UAMS personnel.

• Ensures outstanding prior authorizations are monitored daily and communicates effectively with other UAMS personnel on outstanding prior authorizations when needed.

• Ability to identify pertinent literature for appeals and help/teach others this process.

• Possesses a good understanding of all disease states.

• Monitors outside infusions and coordinates without outside infusion centers as needed.

• Audits documentation for presence and accuracy.

• Monitors outstanding financial assistance and communicates effectively with other UAMS personnel on outstanding financial assistance to streamline timely patient access.

• Promotes continuous patient communication throughout the patient journey including completing infusion appointment reminder phone calls.

• Refers all clinical issues to the pharmacist always working within the pharmacy technician scope of practice.

• Participates in the training of staff.

• Works in any disease state as needed.

• Monitors the ACD and addresses gaps. Uses appropriate walk-away codes.

• Reports all gaps to the Director of Pharmacy.

• Other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions) List of three Professional References (name email business title) ResumeProof of Veteran Status

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Annual TB Screening Criminal Background Check Substance Abuse Testing

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

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