Pharmacy Operations Manager
Job Location:
Boston, MA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Pharmacy Operations Manager (Manager Patient Services)
Were looking for a people-first leader whos energized by building strong teams and making a real impact in patient care. If youre a motivated self-starter with healthcare or pharmacy experienceand you thrive in fast-growing environmentsthis could be a great fit.
As Manager of Patient Services youll lead a team of Specialty Liaisons working directly in hospital-based specialty clinics. Youll support day-to-day operations coach performance and make sure best practices are consistently delivered for patients and partners.
- Lead coach and develop a team of Specialty Liaisons in specialty clinics
- Drive a high-quality patient experience while meeting service growth and performance goals
- Support onboarding training performance feedback and professional development
- Partner closely with clinics pharmacies and internal Shields teams to keep operations running smoothly
- Identify opportunities to improve workflows efficiency and patient outcomes
- Build strong relationships with clinic and health system leaders
- Ensure coverage accountability and consistent use of best practices
- Share updates and insights with leadership and collaborate on growth initiatives
- Proven people management experience ideally in pharmacy or healthcare
If youre passionate about team leadership and improving specialty patient care wed love to meet you.
Education & Experience
- Bachelors degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
- 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
- National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
- Experience working within a retail hospital or provider type setting communicating with physicians nurses and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.
Job Salary:
An employee in this position can expect a salary rate between $70000 and $95000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience seniority geographic location and other factors permitted by law
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Solid computer skills are required including proficiency in Microsoft Office tools (Outlook Teams Word Excel and PowerPoint) for communication documentation and data management as well as navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
About Company
Maximize patient outcomes and system-wide growth with Shields' specialty pharmacy solutions. Discover how we can benefit your organization today.
