Pharmacy Configuration Services Analyst

HealthPartners is hiring a Pharmacy Configurations Service Analyst.

Provide support to the Pharmacy Administration department including:

• Development and support of moderate to complex pharmacy plan design set up for HealthPartners members.
• Assist in pharmacy benefit administration including working with network management and monitoring research and answering questions to support Sales and Marketing as well as the Pharmacy Customer Service partners.
• Coordinate group benefit relationships with the Pharmacy Benefit Manager (PBM) including but not limited to benefit creation claims analysis and network management.
• Using knowledge of Pharmacy combined with an understanding of data and reporting structures available ensures that data is reported consistently and accurately when requested by departmental leadership.
• Support of applications by participating in design of system specifications testing development of resource materials and serving as a resource to business areas for process issues and troubleshooting.
• Maintain a working knowledge of essential databases and applications including key definitions relational structure as well as significant coding systems.
• Maintain a thorough and comprehensive understanding of state and federal requirements (statutory and regulatory) and accreditation standards for all lines of business (Commercial Exchange State Public Programs and Medicare).
• When problems are identified assist with corrective action plan documentation and issue resolution.

ACCOUNTABILITIES: (Key roles responsibilities & functions for this position)
(For supervisory position -- indicate positions/departments supervised)

1. Develops understanding for pharmacy plan designs
   1. Interprets and evaluates unique specific and complex pharmacy benefit designs
   2. Integrates pharmacy benefits with various internal departments for claims processing: Formulary administration Specialty program management Membership Accounting Product & Market Innovations Contracts & Benefits Medical Claims
   3. Supports implementation of P&T Committee coverage decisions including PBM set-up drug list implementation and maintenance of pharmacy clinical programs.
2. Creates and coordinates accurate pharmacy benefit set up with PBM
   1. Communicates and documents benefit design and coverage intent to the PBM
   2. Tracks and maintains pharmacy benefits through databases spreadsheets and matrixes
   3. Reviews final benefit design for accuracy through claims analysis
   4. Knowledge of information data transfers with PBM
   5. Attends appropriate meetings as needed
   6. Assists in monitoring the performance of the PBM
3. Reporting and Documentation
   1. Develop and maintain essential reports in order to produce routine and ad hoc reports to ensure timely and accurate dissemination of information
   2. Provide appropriate written and verbal communication to team members managers and customers regarding issue identification and resolution
   3. Maintains accuracy and confidentiality of data
4. Process Development
   1. Maintains accuracy and confidentiality of documentation
   2. Proactively identify and address data quality issues
   3. Suggest alternative strategies as appropriate
   4. Assists in the creation of policy and procedures
5. Demonstrates HealthPartners core values: Passion Integrity Teamwork and Respect
   1. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for person growth and development
   2. Maintain confidentiality of information with the utmost rigor in accordance with HealthPartners corporate policies
6. Supports Pharmacy Compliance Activities
7. Performs other duties as assigned

REQUIRED QUALIFICATIONS: (Minimum qualifications needed for this position)

• Bachelors Degree in Health Care Administration Business or related field OR at least five years of experience in pharmacy claims processing benefits and management.
• Two years experience in pharmacy claims processing benefits management contract implementation or related experience.
• Strong computer skills with Microsoft Excel Word Access or related applications.
• Exceptional analytical skills
• Strong problem-solving skills
• Excellent oral and written communication skills

PREFERRED QUALIFICATIONS:

• Medicare Part D Medicaid and Exchange experience
• Knowledge of HealthPartners systems