PFS Business Office Manager

PFS Business Office Manager
FT
Grand River Health Rifle CO

At Grand River we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect friendliness and a shared commitment to exceptional patient care.

What Youll Do

The Business Office Manager oversees the daily operations of Patient Financial Services to support the financial health of Grand River Hospital District. This position leads revenue cycle activities while ensuring efficient workflows regulatory compliance and exceptional customer service. Working closely with the Patient Financial Services Director the manager identifies opportunities for improvement and helps drive departmental performance and accountability.

• Supervise train and evaluate Business Office staff to promote high performance and adherence to departmental standards.
• Oversee billing claims submission collections and accounts receivable activities to ensure timely and accurate reimbursement.
• Monitor denied and outstanding claims implement effective follow-up strategies and improve collection outcomes.
• Develop and maintain departmental policies procedures and workflows in collaboration with the Director.
• Prepare and analyze financial reports budgets and operational metrics to support planning and decision-making.
• Ensure compliance with HIPAA and all applicable federal state local and payer regulations.
• Respond to patient billing inquiries and collaborate with internal departments to support a positive patient financial experience.
• Other duties as assigned.

Who Were Looking For

Were looking for an experienced healthcare revenue cycle professional who combines strong operational knowledge with a collaborative leadership style. The ideal candidate is analytical adaptable and committed to delivering exceptional service while maintaining regulatory compliance and financial integrity.

• Bachelors degree in a related field preferred with experience in a healthcare business office or similar administrative setting.
• Strong knowledge of billing collections third-party reimbursement requirements coding provider documentation and revenue cycle operations within a primary care or multi-specialty environment.
• Understanding of regulatory requirements related to billing operations including HIPAA STARK I and II compliance programs and chart auditing practices.
• Advanced computer proficiency with the ability to develop and analyze financial data using Microsoft Excel and other business applications; Meditech experience preferred.
• Demonstrated leadership communication and customer service skills with the ability to become proficient within six months in HealthStream HealthCare Source Kronos Instamed Meditech Experian/SSI the Medicaid Portal and other systems used by GRHD.

What We Offer

Our total rewards package includes:

• Pay Range:$29.42 --$42.02/hour (based on experience)
• Comprehensive Benefits:Medical dental vision PTO from day one extended illness time retirement plan with match and more.
• Perks:Payroll deductions for hot springs gyms ski passes pet insurance access to outdoor recreation and more!

Compensation may vary outside this range depending on a number of factors including a candidates qualifications skills competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health
As a special taxing district we are accountable to our community allowing us to prioritizeexceptional patient-centered careover financial bottom main hospital campus is located in picturesque Rifle Colorado with twenty-five beds providing a wide range of services along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live the atmosphere ofa caring and friendly communityhas been preserved amidst a steady growth of population.

OUR MISSION:
To improve the health and well-being of the communities we serve.

OUR VISION:
To be our communities first choice in quality healthcare.