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Pet Adoption Specialist

SPCA Florida

Job Location:

Lakeland, FL - USA

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (24 days ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Pet Adoption Specialist

Full time

At SPCA Florida we are committed to enhancing the lives of animals and cultivating meaningful careers in animal welfare. Every team member plays a vital role in creating positive change for the animals in our community.

We are currently seeking a full-time Pet Adoption Specialist to join our team and support our mission of finding loving homes for every animal in our care. Our staff consists of compassionate and innovative individuals who work tirelessly to ensure that each pet at the SPCA Florida Adoption Center has the best possible chance of finding a forever home.

As the first point of contact for visitors Pet Adoption Specialists are essential in creating a warm and welcoming environment. They demonstrate professionalism empathy and a genuine love for both animals and people in every interaction. Pet Adoption Specialists guide families through the adoption process and help build lasting bonds between pets and their new homes.

Whats In It For You

Competitive hourly pay based on experience
403B Retirement Plan
Holiday Pay
Paid time off after 60 days
Health Insurance ¾ paid by SPCA Florida
Dental and Vision Insurance
Opportunity for Career Advancement and Learning
Continuing Education
An all-around amazing family-like team to work with
Generous Personal Pet Care Discounts
A satisfying accomplishment finding forever homes for our animals.

What Were Looking For

Kind-hearted & empatheticsomeone who genuinely cares about people and animals.
A person who is friendly and professional even during stressful moments
A smart & resourceful multitaskerable to juggle different tasks at once
A team player who values respect no drama and a positive work culture
Be flexible in attitude and work habits. Must be able to work a flexible schedule (including Saturdays and Sundays).Weare open7 days a week.

A high school diploma is required. An associates degree is preferred but not required.
Knowledge of general office practices and procedures and receptionist experience
Ability to perform clerical work with speed and accuracy use a multiple-line telephone system; handle cash and other forms of payment and interact closely with clients and patients daily.
Candidates must have leadership skills be eager to learn show initiativepossess great customer serviceskills and be able to work in a fast-paced environment with minimal supervision.
Animal experience is a must including knowledge of animal behavior and handling.

What Youll Be Doing:

Actively reaching out to and interacting with the general public specifically greeting visitors and talking with prospective adopters to find out what they are looking for in a pet
Interacting with and getting to know the animals therefore being able to talk with prospective adopters about them to make a successful match.
Helping people through the adoption process sharing information about animal care and behavior reviewing adoption applications conversationally interviewing applicants making decisions to finalize or deny an adoption and communicating with the applicant in such a manner that maintains a courteous and friendly experience
Willingness and ability to learn and use the ShelterLuv computer program we use to track animals in the shelter. Utilize software to enter complete and accurate data into the ShelterLuv system.
Clean cages and maintain sanitation standards
Provide quality in-person and telephone client service.
Greet and assist visitors interested in adopting animals providing information on available pets and adoption procedures.
Educate adopters on animal care training enrichment and long-term responsibilities.
Possess a good understanding of medical history and other associated paperwork that needs to be explained to the client.
Facilitate visits and interactions with potential adopters.
Housekeeping duties such as laundry and dishes.
Assist with disease control and cleaning of public areas throughout the day as needed.
Reports signs of illness disease injury or unusual activity to the Adoption Center Medical Team.
Learnsfull-time all the animals in the various areas and their personality to best place them to flourish and succeed.
Encourages sales from the retail store to help meet budgetary goals.
Collects payments for store sales and adoptions.
Responsible for balancing the adoption financials daily.
Responds to emails and phone calls from adopters and potential adopters promptly.
Regularly participates in team meetings to share ideas and make suggestions for SPCA Florida improvements.
Participates in continuing education to improve the functioning of the shelter. Attend educational programs as required.
Being nonjudgmental to everyone