Personal Shopper Lead Sam's New Club Opening Lathrop, CA!

As a Personal Shopper Lead you play a key role in shaping how members experience Sams Club from day one. Youll help lead a team that keeps the club running smoothly - making sure merchandise is available Club Pickup orders are accurate and members receive fast friendly service every time they shop.

This role is about setting expectations supporting associates and creating consistency in a fast-paced environment. When your area runs well and your team feels supported members notice - and they keep coming back. Your leadership helps build trust drive results and strengthen the clubs success in the community.

Lead & Support the Team

• Train coach and support associates to deliver strong performance and great member service

• Reinforce expectations provide feedback and recognize accomplishments

• Support hiring scheduling and day-to-day development of associates

Run Day-to-Day Operations

• Keep merchandise stocked organized and ready for members

• Ensure Club Pickup (online order pickup) is accurate on time and easy for members to collect

• Jump in to problem-solve and keep operations moving in a fast-paced environment

Deliver for Members

• Create a welcoming helpful experience for every member

• Resolve concerns quickly and confidently

• Assist members with purchases questions and self-service tools

Improve the Business

• Use basic performance metrics to identify opportunities and improve results

• Help streamline processes to make work easier for the team

• Partner with club leadership to keep operations running efficiently

Keep It Safe & Compliant

• Maintain a clean safe environment for associates and members

• Follow company policies procedures and safety standards

What Youll Bring

• Experience leading others or stepping into a leadership role

• Ability to stay organized and focused in a fast-paced environment

• A team-first mindset with strong accountability and ownership

• Willingness to learn adapt and grow with the business

Why Youll Want This Role

• Be part of launching a brand-new Sams Club and building the team from the ground up

• Opportunities for career growth with a stable well-known company

• Hands-on leadership experience with visible impact

• A role where your work is valued and makes a real difference

Our Values in Action

Respect the Individual

• Embrace differences and foster a culture where associates feel seen supported and connected

• Build strong trusting relationships through clear positive and motivating communication

• Develop mentor and recognize others to strengthen the team

Act with Integrity

• Model the highest standards of ethics accountability and transparency

• Live the Walmart values and support our goal of becoming a regenerative company

• Lead with humility fairness and self-awareness

Serve Our Members

• Put members first while delivering strong business results

• Make informed decisions that balance short- and long-term priorities

Strive for Excellence

• Demonstrate curiosity resilience and a desire to learn

• Drive continuous improvement and embrace new technologies and skills

• Support your team through change with courage and confidence

Benefits

At Sams Club we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet!

-Health benefits include medical vision and dental coverage
-Financial benefits include 401(k) stock purchase and company-paid life insurance
-Paid time off benefits include PTO parental leave family care leave bereavement jury duty and voting. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO seehttps:// Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see athttps:// hourly wage range for this position is $23.00 to $31.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule facility season or specific work performed. Multiple premiums may apply if applicable criteria are met.