Enter a job title or keyword
Personal Lines Supervisor
Job Location:
Job Location:
Franklin, NH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
23 May 2026 (30+ days ago)
Posted:
Application Deadline:
4 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Deland Gibson we believe exceptional client experiences start with exceptional teams. Were looking for an inspiring Personal Lines Supervisor to help lead coach and grow a talented group of insurance professionals who are passionate about delivering outstanding service.
As Personal Lines Supervisor youll be at the center of one of our most important departments- shaping how our team operates how our clients are served and how our people grow. Youll have real influence a collaborative leadership team behind you and the autonomy to lead in a way that reflects your style.
This is an opportunity to shape team culture develop future leaders influence operational excellence and make a meaningful impact within a growing agency that invests deeply in its people.
What Youll Do
Lead & Inspire a High-Performing Team
- Lead and mentor a team of 58 Client Advocates and Account Managers fostering a culture of accountability collaboration and client-first thinking
- Set clear goals and expectations while conducting meaningful performance conversations that drive individual and team growth
- Support hiring and onboarding to build a team positioned for long-term success
Develop Talent & Build Capability
- Assist with training programs that sharpen coverage knowledge client communication and cross-selling skills
- Help identify high-potential team members and partner with leadership on career development and succession planning
- Create onboarding experiences that set new hires up for success from day one
Champion the Client Experience
- Model what exceptional proactive service looks like and raise the bar for the whole team
- Identify workflow improvements that make service delivery faster smarter and more consistent
- Step in on complex accounts when needed to ensure clients always feel supported
What You Bring
- 5 years of Property & Casualty insurance experience with a strong preference for Personal Lines
- Active Massachusetts P&C License
- Proven leadership experience with a track record of coaching and developing high-performing teams
- Strong communicator with the ability to build trust across all levels of an organization
- Highly organized solutions-oriented and energized by a fast-paced environment
- Microsoft Office proficiency; Applied Epic experience is a strong plus
What We Offer
- Hybrid flexibility based out of our Franklin MA office - balance collaboration with the convenience of remote work
- Competitive compensation commensurate with experience
- Comprehensive benefits including medical dental vision and 401(k)
- Generous PTO including vacation holidays sick time and personal days
- Ongoing professional development and continuing education support
- A people-first culture where your leadership voice is heard and your growth is invested in
Our Core Values
- We Work with Urgency
- We Show Compassion
- We Are Life-Long Learners
- We Have Grit
- We Innovate
About Deland Gibson
Founded in 1900 Deland Gibson has built over a century of trust as a leading insurance and risk management advisor in Massachusetts. Were proud of our roots - and even more excited about where were headed. If youre looking for a place where your work matters your growth is supported and your leadership makes a real difference wed love to connect.
Required Experience:
Manager
About Company
DELAND, GIBSON: A TRUSTED CHOICEWhat Would you Like to Insure?FILE A CLAIMMAKE A PAYMENTPROVIDING PEACE OF MIND THROUGH PROACTIVE SERVICEDeland, Gibson: a Trusted Choice, Five Star Accredited independent insurance agency. Established ... Read More
