Personal Injury Case Manager

Personal Injury Case Manager

About the Role:

A growing plaintiff-side personal injury law firm is seeking an experienced Personal Injury Case Manager to join its team. This is an excellent opportunity for a client-focused professional who thrives in a fast-paced environment and enjoys helping clients navigate the legal process during challenging times.

The successful candidate will serve as a key point of contact for clients throughout the life of their cases working closely with attorneys medical providers insurance companies and support staff to ensure matters progress efficiently. This role offers meaningful client interaction significant responsibility and the opportunity to make a direct impact on client outcomes while supporting a dynamic personal injury practice.

The ideal candidate is highly organized proactive and capable of managing multiple cases simultaneously while maintaining exceptional attention to detail and client service.

Key Responsibilities:

• Serve as a primary point of contact for clients throughout the personal injury claims process.
• Conduct client intake and gather accident-related information and documentation.
• Open and manage insurance claims with carriers and adjusters.
• Request track and organize medical records bills and supporting documentation.
• Assist clients with scheduling and coordinating medical treatment appointments.
• Draft demand packages and related correspondence.
• Support attorneys with lawsuit filings and litigation-related case preparation.
• Communicate regularly with clients regarding case developments and status updates.
• Maintain accurate case records and documentation.
• Conduct research and gather information related to case matters as needed.
• Coordinate with insurance companies medical providers and other parties involved in the claims process.
• Ensure deadlines tasks and case milestones are properly tracked and completed.

Requirements:

• Minimum of 2 years of experience as a Personal Injury Case Manager.
• Strong knowledge of personal injury claims and case management procedures.
• Experience working with insurance companies medical providers and client communications.
• Ability to manage multiple cases and competing priorities simultaneously.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Detail-oriented self-motivated and proactive in problem-solving.
• Ability to work independently while collaborating effectively with attorneys and staff.
• Strong work ethic and commitment to delivering exceptional client service.
• Professional demeanor and sound judgment in all interactions.

Why Join Us:

• Play a meaningful role in helping injured clients navigate the legal process and pursue successful outcomes.
• Work closely with experienced attorneys and legal professionals in a collaborative environment.
• Gain hands-on experience managing a diverse range of personal injury matters.
• Enjoy significant client interaction and the opportunity to build trusted relationships.
• Take ownership of your caseload and contribute directly to case progression and success.
• Join a team that values initiative professionalism and exceptional client service.
• Benefit from ongoing learning and professional development opportunities.
• Work in a supportive culture where your contributions are recognized and appreciated.
• Be part of a growing practice with opportunities for long-term career advancement.

Compensation & Benefits:

• Comprehensive benefits package offered in addition to base compensation.
• Professional development and training opportunities.
• Supportive and collaborative work environment.
• Meaningful responsibility and direct client interaction.
• Opportunity to work alongside experienced personal injury professionals.
• Long-term career growth and advancement opportunities.